Inside Sales Specialist - Retail

Mettler Toledo; Columbus (OH); On-site; USD 45,000 - 75,000; Full time

Job summary

Mettler Toledo Llc in Columbus, OH is seeking an Inside Sales Representative to help drive growth by partnering with Field Sales, identifying opportunities, and delivering exceptional service that strengthens customer relationships.

You will coordinate quoting and order management, schedule meetings (onsite and virtual), maintain CRM records, and collaborate across Sales, Marketing, and support teams to ensure a seamless customer experience and contribute to revenue objectives.

Qualifications

• Experience with inside sales and lead generation.
• Familiarity with CRM systems and sales processes.
• Strong communication and relationship-building skills.

Responsibilities

• Support quoting, order management, and sales activities within assigned territories.
• Prospect and qualify new business opportunities and generate leads.
• Schedule and coordinate customer meetings, onsite visits, and virtual appointments.
• Build relationships with new and existing customers as primary contact.
• Maintain CRM records and support pipeline management and reporting.
• Collaborate with Sales, Marketing, and support teams to ensure a great customer experience.

Skills

CRM software

Lead generation

Prospecting

Outbound communication

Account management

Collaboration

Tools

Salesforce

Job description

Join a collaborative and customer-focused sales team where you'll play a key role in driving growth, strengthening customer relationships, and supporting strategic sales initiatives. As an Inside Sales Representative, you'll partner closely with Field Sales to identify opportunities, coordinate customer engagement, and deliver exceptional service that helps customers succeed and contributes to revenue growth.

Key Responsibilities

• Partner with Field Sales Representatives to support quoting, order management, customer follow-up, and sales activities within assigned territories.
• Prospect and qualify new business opportunities, identifying key decision-makers and generating high-quality leads.
• Schedule and coordinate customer meetings, onsite visits, and virtual sales appointments to support account growth.
• Build strong relationships with new and existing customers, serving as a trusted resource and point of contact.
• Maintain accurate CRM records, track customer interactions, and support effective pipeline management and reporting.
• Collaborate across Sales, Marketing, and internal support teams to deliver an outstanding customer experience and achieve sales objectives.