Inside Sales & Merchant Growth Specialist

FirstCash, Inc.; Coppell (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

FirstCash Holdings, Inc. in Dallas, TX is seeking an Inside Sales & Business Development Specialist to onboard new merchant partners and accelerate funding within the first 90 days.

You will conduct 60–75 outbound calls daily and manage a structured pipeline to ensure consistent follow-up and opportunities. The role emphasizes building strong relationships with merchant decision-makers, coaching on financing programs, and collaborating with Sales, Training, and Operations to deliver funded

Qualifications

• Proven Sales Experience: At least one year of inside sales or phone sales experience—you must know how to pick up the phone, engage, and close the deal.

Responsibilities

• Onboard and activate new merchant partners
• Drive originations and funded volume growth within the first 90 days
• Make 60-75 outbound calls daily to engage merchants and advance opportunities
• Manage a structured pipeline and maintain consistent follow‑up
• Coach merchants on financing program utilization and best practices
• Build strong relationships with merchant decision‑makers
• Monitor performance trends and proactively address gaps
• Accurately document activities and opportunities within CRM systems
• Collaborate with Sales, Training, and Operations teams to support merchant success

Skills

Inside sales experience

Relationship building

Phone presence

Pipeline management

Time management

Self-motivation

Team-oriented

Education

High School Diploma or GED

Job description

FirstCash Holdings, Inc. in Dallas, TX is seeking an Inside Sales & Business Development Specialist to onboard new merchant partners and accelerate funding within the first 90 days.

You will conduct 60–75 outbound calls daily and manage a structured pipeline to ensure consistent follow-up and opportunities. The role emphasizes building strong relationships with merchant decision-makers, coaching on financing programs, and collaborating with Sales, Training, and Operations to deliver funded