Inside Sales & HVAC Solutions Specialist

Daikin Comfort; Frankford (DE); On-site; USD 42,000 - 54,000; Full time

Job summary

Daikin Comfort seeks an CSR/Inside Sales Representative to manage inquiries, process orders, and support sales for HVAC products. You will explain features, provide quotes, and coordinate with branches to ensure timely delivery.

Ideal candidates have 1–3 years in sales or customer service, strong communication skills, and familiarity with MS Office. This role emphasizes accuracy, responsiveness, and excellent customer care.

Qualifications

• HVAC knowledge or familiarity preferred.
• Strong customer-service orientation and problem-solving ability.
• Proficient in MS Office and data entry with attention to detail.
• Ability to communicate clearly via phone, email, and in person.

Responsibilities

• Maintain customer accounts and process orders accurately.
• Provide product information and quotes to customers.
• Coordinate with branches and vendors for timely deliveries.
• Resolve customer issues and manage returns or warranties.
• Maintain records of sales activities and prepare reports.

Skills

HVAC knowledge

MS Office

Customer service

Communication

Order processing

Data entry

Education

High School diploma

GED equivalent

Tools

CRM software

Microsoft Office

Job description

Daikin Comfort seeks an CSR/Inside Sales Representative to manage inquiries, process orders, and support sales for HVAC products. You will explain features, provide quotes, and coordinate with branches to ensure timely delivery.

Ideal candidates have 1–3 years in sales or customer service, strong communication skills, and familiarity with MS Office. This role emphasizes accuracy, responsiveness, and excellent customer care.