Inside Sales Manager

The Sliding Door Company; West Chatsworth (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

The Sliding Door Company in West Chatsworth, California, is searching for an Inside Sales Manager to lead their sales support and lead generation teams. This role requires a data-driven leader with over 4 years of experience in sales operations, strong CRM skills, and a proven ability to develop effective sales processes. The Inside Sales Manager will be responsible for sustaining the lead pipeline, overseeing team performance, and optimizing sales strategies to enhance company growth.

Qualifications

• 4+ years of experience in sales operations or inside sales management.
• Expertise in data analytics and sales process management.
• Strong communication and management skills.

Responsibilities

• Oversee lead generation and sales support functions.
• Manage a team of sales support representatives.
• Coordinate follow-up activities with the sales team.

Skills

Sales operations

Team leadership

Data analytics

CRM experience

Communication skills

Tools

Salesforce

HubSpot

Zoho

ZoomInfo

LinkedIn Sales Navigator

Job description

Position Overview

The Inside Sales Manager is responsible for overseeing the company’s lead generation and sales support functions. This role manages a team of sales support reps, identifies and qualifies leads, maintains CRM and pipeline integrity, coordinates follow‑up activities with the sales team, and launches proactive sales campaigns.

This is a hands‑on role combining team leadership, operational management, sales process coordination, and business development support. The ideal candidate is highly organized, data‑driven, proactive, and capable of building scalable processes in a fast‑paced entrepreneurial environment.

Key Responsibilities

Team Leadership & Oversight

• Manage and mentor a team of lead generation and sales support representatives.
• Establish daily and weekly performance metrics for lead sourcing, qualification, follow‑up, and pipeline activity.
• Foster a culture of accountability, responsiveness, and continuous improvement.
• Master our product line, CRM, and internal systems, enabling effective training and knowledge transfer.

Lead Generation & Pipeline Management

• Oversee lead research activities across multiple platforms and databases.
• Ensure consistent flow of qualified leads to the sales organization.
• Maintain CRM accuracy and ensure proper tracking of all leads, opportunities, and customer interactions.
• Monitor lead conversion rates and pipeline progression.

Sales Coordination & Follow‑Up

• Coordinate closely with the sales team to ensure timely outreach and follow‑up on incoming and outbound leads.
• Track sales activity and ensure opportunities are progressing through the pipeline.
• Help identify stalled opportunities and recommend re‑engagement strategies.

Sales Campaign Execution

• Direct research and lead generation efforts using platforms like Construct Connect, Dodge, and ZoomInfo.
• Develop and launch outbound sales campaigns targeting key industries, customer segments, and strategic opportunities.
• Coordinate email outreach, prospecting initiatives, and lead nurturing campaigns.
• Analyze campaign performance and optimize messaging, targeting, and conversion rates.

Reporting & Analytics

• Produce regular reports on lead generation performance, pipeline health, campaign effectiveness, and sales activity.
• Provide actionable insights to leadership regarding trends, opportunities, and operational improvements.
• Monitor KPIs, including lead volume, response time, conversion rates, and sales pipeline metrics.

Process Improvement

• Build and improve scalable lead management and sales support processes.
• Implement best practices for CRM usage, reporting, and sales workflow management.
• Identify automation opportunities to improve efficiency and visibility.

Qualifications

• 4+ years of progressive experience in sales operations, sales support, lead generation, business development, or inside sales management, preferably within the building materials sector.
• Deep expertise in sales process management and data analytics.
• Exceptional communication, leadership, and management skills change.
• Strong MS Applications and CRM experience (Salesforce, HubSpot, Zoho, or similar).
• Strong analytical and problem‑solving abilities.
• Comfortable operating in a fast‑moving company environment.

Preferred Experience

• Experience with outbound sales campaigns and prospecting tools.
• Familiarity with platforms such as ZoomInfo, LinkedIn Sales Navigator, Apollo, or similar tools.
• Experience building reporting dashboards and sales tracking systems.