Inside Sales & ERP Coordinator (NetSuite)

Crane Co.; Jurupa Valley, Northern (CA, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Crane Co. seeks an Inside Sales Administrator to support order processing, quotes, and customer inquiries onsite in Jurupa Valley, CA. You will work across departments and use NetSuite to track orders from placement to delivery.

The role requires 2+ years of general office experience in manufacturing, strong communication, and organizational skills; familiarity with ERP systems is a plus. This is a full-time onsite position with potential for cross-functional collaboration.

Qualifications

• High School Graduate or GED equivalent; some college preferred.
• Minimum 2+ years general office experience in a manufacturing environment.
• Proficiency with Microsoft Office and ability to learn new software; NetSuite a strong plus.
• Excellent written and verbal communication; customer service oriented.
• Strong organizational skills and attention to detail.

Responsibilities

• Resolve customer questions, concerns, and complaints via phone and email.
• Assist with quotes, placement of orders, returns, credits/debits, and cancellations.
• Coordinate with Quality/Engineering on Notices of Nonconformance.
• Utilize ERP system to perform daily functions; track orders through shop floor.
• File and scan documents; provide light receptionist duties.

Skills

Organizational skills

Detail-oriented

Project prioritization

Teamwork

Communication skills

Customer service

Critical thinking

Problem solving

Education

High School Diploma or GED

Tools

NetSuite ERP

Microsoft Office

Job description

Crane Co. seeks an Inside Sales Administrator to support order processing, quotes, and customer inquiries onsite in Jurupa Valley, CA. You will work across departments and use NetSuite to track orders from placement to delivery.

The role requires 2+ years of general office experience in manufacturing, strong communication, and organizational skills; familiarity with ERP systems is a plus. This is a full-time onsite position with potential for cross-functional collaboration.