Inside Sales & Customer Support Specialist

Builders FirstSource; Little Chute (WI); On-site; USD 32,000 - 52,000; Full time

Job summary

Builders FirstSource in Wisconsin is seeking a customer-focused associate to support retail customers. You will advise on product selection, provide quotes for small projects, and enter orders for timely delivery.

The role requires attention to detail, strong communication, and a collaborative approach to meet daily targets. Candidates should have a high school diploma or GED and at least six months of sales-related experience.

Qualifications

• High school diploma or GED required.
• Six months sales-related experience preferred.
• Good verbal and written communication skills.
• Knowledge of company products, pricing and sales processes.
• Proficient with Microsoft Office and ERP basics.

Responsibilities

• Provide customer service to retail customers in person, by phone or email.
• Sell products and related items; provide estimates and quotes.
• Enter orders and schedule product delivery.
• Plan work to meet daily/weekly productivity goals.
• Assist with customer workshops and handle simple complaints.
• Support store housekeeping, stocking and inventory control.
• Follow safety procedures and participate in safety meetings.

Skills

Customer service

Sales experience

Communication

Product knowledge

Microsoft Office

Education

High school diploma or GED

Tools

ERP system

Microsoft Office

Job description

Builders FirstSource in Wisconsin is seeking a customer-focused associate to support retail customers. You will advise on product selection, provide quotes for small projects, and enter orders for timely delivery.

The role requires attention to detail, strong communication, and a collaborative approach to meet daily targets. Candidates should have a high school diploma or GED and at least six months of sales-related experience.