Retail Sales & Customer Care Specialist

Builders FirstSource; Fort Atkinson (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

Builders FirstSource in Fort Atkinson, Wisconsin is seeking a Sales Associate to provide exceptional customer service and assist retail customers with product selections. The role involves entering orders, selling products, and providing material estimates. A high school diploma and six months of sales experience are required.

The ideal candidate will possess strong communication skills and the ability to handle customer inquiries effectively while maintaining product knowledge. The position requires lifting up to 80 pounds occasionally and standing for long periods.

Qualifications

• High school diploma or equivalent with 6 months of sales-related experience is required.
• Ability to demonstrate strong customer service skills and communicate effectively.

Responsibilities

• Provide customer service to retail customers via various communication channels.
• Engage in selling products and provide material estimates and quotes.
• Enter orders into the system and schedule deliveries.
• Participate in conducting customer workshops and handle complaints.

Skills

Customer service skills

Sales techniques knowledge

Communication skills

Detail orientation

Proficient in Microsoft Office Suite

Education

High school diploma or GED

Tools

ERP program

Material handling equipment

Job description

Builders FirstSource in Fort Atkinson, Wisconsin is seeking a Sales Associate to provide exceptional customer service and assist retail customers with product selections. The role involves entering orders, selling products, and providing material estimates. A high school diploma and six months of sales experience are required.

The ideal candidate will possess strong communication skills and the ability to handle customer inquiries effectively while maintaining product knowledge. The position requires lifting up to 80 pounds occasionally and standing for long periods.