Inside Sales & Customer Support Specialist

SPI - Specialty Products & Insulation; Bellmawr (NJ); On-site; USD 28,000 - 55,000; Full time

Benefits offered by this job

Competitive Compensation

Medical, Dental and Vision

Strive Wellness Program

401(k) Matching

Paid Holiday and PTO for all positions

AssuredExcellence®: minimal to no cost

Flexible Spending Accounts (FSA)

Health Spending Account (HSA)

Life & Disability Insurance

Employee Assistance Program (EAP)

Employee Referral Bonus

Paid Military Leave

Tuition Reimbursement

Length of Service Award

Job summary

SPI - Specialty Products & Insulation is seeking a customer-focused role to serve as the main contact for the branch, handling order support and product information for customers.

You will work closely with Outside Sales Reps, Production, Inside Sales, Credit and Delivery to ensure smooth order fulfillment while maintaining a positive rapport with customers and providing world-class service.

Qualifications

• 18 years of age or older.
• Valid driver’s license if operating a vehicle for company purposes.
• 1–2 years of experience in a customer service role.
• Ability to perform basic math calculations.
• Personable, enthusiastic and engaging personality.
• Excellent verbal and written communication skills.

Responsibilities

• Serve as the key customer contact for the branch.
• Provide order support and product information to customers.
• Collaborate with Outside Sales Reps, Production, Inside Sales, Credit and Delivery to support order fulfillment.
• Maintain a positive rapport with customers and deliver world-class service.

Skills

Customer service

Communication

Basic math

Positive attitude

Team player

Job description

SPI - Specialty Products & Insulation is seeking a customer-focused role to serve as the main contact for the branch, handling order support and product information for customers.

You will work closely with Outside Sales Reps, Production, Inside Sales, Credit and Delivery to ensure smooth order fulfillment while maintaining a positive rapport with customers and providing world-class service.