Inside Sales & Customer Solutions Specialist

Keystone Technologies Inc; Jacksonville (FL); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with company match

Paid time off

Job summary

Keystone Technologies Inc. is seeking an Inside Sales Associate to support the Sales Team by managing quotes, answering inquiries, and building strong customer relationships.

The ideal candidate has lighting industry experience and product knowledge to offer accurate recommendations and cross-reference parts for replacements. The role involves collaborating with sales colleagues, maintaining CRM records, and ensuring timely order processing.

Qualifications

• Bachelor's in business administration or related field preferred.
• 1–2 years of sales experience in inside sales roles.
• Lighting industry experience preferred for Remote; hybrid requires knowledge is a plus.

Responsibilities

• Analyze customer sales data to identify sales trends and opportunities.
• Collaborate with Sales Ops to monitor inventory and support project demands.
• Cross-reference part numbers to Keystone products for accurate matching.
• Create and manage opportunities in the CRM.
• Maintain project visibility with Excel and CRM for status and delivery.
• Oversee pipeline opportunities to ensure proper closing.
• Process customer purchase orders and allocate material with inventory checks.
• Build rapport and develop long-term customer relationships.

Skills

Communication

Customer service

Analytical skills

MS Excel

Time management

Lighting industry knowledge

Education

Bachelor's in business administration or related field

Tools

CRM

Prophet 21

Job description

Keystone Technologies Inc. is seeking an Inside Sales Associate to support the Sales Team by managing quotes, answering inquiries, and building strong customer relationships.

The ideal candidate has lighting industry experience and product knowledge to offer accurate recommendations and cross-reference parts for replacements. The role involves collaborating with sales colleagues, maintaining CRM records, and ensuring timely order processing.