Inside Sales & Customer Experience Specialist

FASTSIGNS Parker/Castle Rock; Camarillo (CA); On-site; USD 23,000 - 32,000; Full time

Job summary

FASTSIGNS Parker/Castle Rock is seeking a Customer Service Representative in Camarillo, CA. You will be the first contact for customers, handling inquiries via email, phone, and in person, while building lasting relationships and guiding clients through solutions.

The role includes light sign manufacturing and potential onsite installation, with a preference for candidates who know CRM software and sales tools.

Qualifications

• Must be outgoing, responsive, eager to learn
• the ability to build relationships.
• Excellent listening skills, documentation and organization
• prepare estimates, implement work orders and ensure timely delivery of finished orders.

Responsibilities

• Be the initial contact with current and prospective customers.
• Work with customers by email, telephone, in-person and at their place of business.
• Build long-lasting relationships by turning prospects into customers and then into long-term clients.
• Light sign manufacturing and possible onsite installation.
• Knowledge of computer, computer software and sales software would be a bonus.
• Manage CRM database
• Project management experience a plus
• Previous sign experience a plus

Skills

Outgoing

Relationship building

Listening skills

Documentation

Organization

Sales software knowledge

Tools

CRM software

Project management tools

Job description

FASTSIGNS Parker/Castle Rock is seeking a Customer Service Representative in Camarillo, CA. You will be the first contact for customers, handling inquiries via email, phone, and in person, while building lasting relationships and guiding clients through solutions.

The role includes light sign manufacturing and potential onsite installation, with a preference for candidates who know CRM software and sales tools.