Client Relations & Solutions Specialist

FASTSIGNS Parker/Castle Rock; Eau Claire (WI); On-site; USD 19,000 - 28,000; Full time

Job summary

FASTSIGNS Parker/Castle Rock is hiring a Customer Service Representative to be the first point of contact for customers in our center. You will learn to prepare estimates, process work orders and ensure timely delivery of orders.

You will participate in daily team meetings, support business and marketing plans, and engage with customers through email, phone, in person, and on-site visits. The role emphasizes building lasting relationships with clients and delivering high-quality service.

Qualifications

• 2-3 years of retail or counter sales experience preferred.
• High school diploma or equivalent.
• Outgoing, responsive, eager to learn and able to build relationships.
• Strong listening and organization skills.
• Ability to sit for long periods and view a screen for long periods.
• Work under pressure to produce high quality work.

Responsibilities

• Be the initial contact with customers in the FASTSIGNS Center.
• Learn to prepare estimates, implement work orders and ensure timely delivery of orders.
• Participate in daily team meetings and help execute business and marketing plans.
• Interact with customers via email, phone, in person or at their business location.
• Build long-lasting relationships by turning prospects into long-term clients.

Skills

Retail/Counter sales experience

Customer service

Communication skills

Education

High school diploma or equivalent

Job description

FASTSIGNS Parker/Castle Rock is hiring a Customer Service Representative to be the first point of contact for customers in our center. You will learn to prepare estimates, process work orders and ensure timely delivery of orders.

You will participate in daily team meetings, support business and marketing plans, and engage with customers through email, phone, in person, and on-site visits. The role emphasizes building lasting relationships with clients and delivering high-quality service.