Customer Experience Specialist — Fast-Paced Support

FASTSIGNS Parker/Castle Rock; Temple (TX); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Vision insurance

Company parties

Competitive salary

Dental insurance

Paid vacation and holidays

Performance bonus

Ongoing training opportunities

Job summary

FASTSIGNS Parker/Castle Rock is hiring a Customer Service Representative to join our team. You will be the first contact for current and prospective customers in our Center, learn to prepare estimates and work orders, and help ensure on-time delivery of finished orders.

You will participate in daily team meetings, help execute business and marketing plans, and play a key role in the center’s success. The role involves assisting customers by phone, email, in person, and on-site, building lasting

Qualifications

• 2-3 years of retail or counter sales experience preferred.
• High school diploma or equivalent.
• Outgoing, responsive, eager to learn and has the ability to build relationships.
• Great listening and organization skills.
• Ability to sit for long periods (4 hours or more).
• Ability to view a computer screen for long periods (4 hours or more).
• Ability to work under pressure to output high volume, high-quality work.

Responsibilities

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business
• Build long-lasting relationships by turning prospects into long term clients.

Skills

Retail experience

Customer service

Communication

Relationship building

Time management

Education

High school diploma

Job description

FASTSIGNS Parker/Castle Rock is hiring a Customer Service Representative to join our team. You will be the first contact for current and prospective customers in our Center, learn to prepare estimates and work orders, and help ensure on-time delivery of finished orders.

You will participate in daily team meetings, help execute business and marketing plans, and play a key role in the center’s success. The role involves assisting customers by phone, email, in person, and on-site, building lasting