Signage Customer Success Specialist

FASTSIGNS Parker/Castle Rock; St. Louis (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

FASTSIGNS Parker/Castle Rock is seeking a Customer Service Representative to be the first contact with customers across email, phone, in-person, and on-site visits. You will help turn prospects into clients by delivering outstanding service and solving problems with guidance and consultation.

You will participate in daily meetings, support sales plans, and contribute to timely completion of orders while growing your skills in a dynamic sign industry environment.

Qualifications

• Strong interpersonal communication and problem-solving abilities.
• Ability to document details accurately and stay organized.
• Comfort with multi-channel customer interactions (email, phone, in-person).

Responsibilities

• Serve as the first contact for current and prospective customers.
• Build relationships to convert prospects into long-term clients.
• Assist in preparing estimates, processing work orders, and ensuring timely delivery.

Skills

People skills

Communication

Organization

Job description

FASTSIGNS Parker/Castle Rock is seeking a Customer Service Representative to be the first contact with customers across email, phone, in-person, and on-site visits. You will help turn prospects into clients by delivering outstanding service and solving problems with guidance and consultation.

You will participate in daily meetings, support sales plans, and contribute to timely completion of orders while growing your skills in a dynamic sign industry environment.