Signage Customer Service & Solutions Specialist

FASTSIGNS Parker/Castle Rock; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay

Paid Vacation and Holidays

Performance Bonus

Ongoing Training Opportunities

Job summary

FASTSIGNS Parker/Castle Rock is hiring a Customer Service Representative to join our team in a fast-paced sign center. You will be the first point of contact for customers, assist with estimates, and help ensure timely delivery of finished orders.

You will participate in daily team meetings, contribute to business and marketing plans, and engage with customers through multiple channels to build lasting relationships. A strong focus on listening, organization, and responsiveness is essential.

Qualifications

• Experience in customer service or retail preferred.
• Good listening and organizational skills required.
• Ability to build relationships with customers and colleagues.

Responsibilities

• Be the initial contact with current and prospective customers.
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders.
• Participate in daily team meetings and support business and marketing plans.
• Interact with customers via email, phone, in person, and on-site at their businesses.
• Build long-lasting relationships by converting prospects into long-term clients.

Skills

Customer service

Communication

Organization

Relationship building

Listening skills

Education

High school diploma

Job description

FASTSIGNS Parker/Castle Rock is hiring a Customer Service Representative to join our team in a fast-paced sign center. You will be the first point of contact for customers, assist with estimates, and help ensure timely delivery of finished orders.

You will participate in daily team meetings, contribute to business and marketing plans, and engage with customers through multiple channels to build lasting relationships. A strong focus on listening, organization, and responsiveness is essential.