Inside Sales & Customer Accounts Specialist

MCI; Killeen (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Retirement Savings

Paid Training

Fun, Engaging Work Environment

Job summary

MCI in Killeen, TX is seeking Customer Account Representatives for inside sales to business and residential customers. Responsibilities include making outbound calls, responding to inquiries, managing accounts, resolving service issues, and upselling products.

The ideal candidate must have excellent communication skills, a high school diploma, and the ability to multitask in a fast-paced environment. Benefits include paid time off, health benefits, and opportunities for career growth.

Qualifications

• Excellent written and verbal communication skills.
• High reliability and punctuality are essential.
• Strong problem-solving and negotiation skills are needed.

Responsibilities

• Make outbound sales calls and respond to inbound inquiries.
• Follow up with leads and existing customers to drive engagement.
• Document customer interactions and manage account updates.

Skills

Communication skills

Problem-solving

Customer-focused

Typing speed of 20+ WPM

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating systems

Job description

MCI in Killeen, TX is seeking Customer Account Representatives for inside sales to business and residential customers. Responsibilities include making outbound calls, responding to inquiries, managing accounts, resolving service issues, and upselling products.

The ideal candidate must have excellent communication skills, a high school diploma, and the ability to multitask in a fast-paced environment. Benefits include paid time off, health benefits, and opportunities for career growth.