Remote & Onsite Sales Rep (Inbound/Outbound)

MCI; Killeen (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

MCI is seeking Sales Representatives in Killeen, TX to support inbound and outbound sales programs for commercial clients. You will tailor product and service solutions to improve customer satisfaction and drive client success. Industry-leading training helps you thrive in a fast-paced environment.

Ideal candidates are motivated, reliable, and capable of handling multiple tasks with strong communication skills. This full-time role offers growth opportunities and a supportive team atmosphere.

Qualifications

• Must be 18 years or older.
• High school diploma or equivalent.
• Typing speed of 20+ WPM.
• Strong written and verbal communication skills.
• Dependable, punctual, and self-motivated.
• Ability to multitask in a fast-paced environment.
• Team-oriented with excellent interpersonal skills.
• Experience in customer service or sales is a plus.

Responsibilities

• Engage with customers via inbound and outbound calls with professionalism and enthusiasm.
• Understand customer needs and recommend appropriate products or services.
• Upsell and cross-sell to existing customers to maximize value.
• Research and resolve customer issues using internal systems and team collaboration.
• Accurately document customer interactions and manage account details.
• Follow scripts, policies, and compliance procedures.
• Handle sensitive information with confidentiality and care.
• Escalate complex issues to the appropriate support teams.
• Stay current with program updates through training and team meetings.
• Maintain excellent attendance and punctuality.

Skills

Communication skills

Typing 20+ WPM

Multitasking

Teamwork

Customer-focused

Adaptability

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

MCI is seeking Sales Representatives in Killeen, TX to support inbound and outbound sales programs for commercial clients. You will tailor product and service solutions to improve customer satisfaction and drive client success. Industry-leading training helps you thrive in a fast-paced environment.

Ideal candidates are motivated, reliable, and capable of handling multiple tasks with strong communication skills. This full-time role offers growth opportunities and a supportive team atmosphere.