Inside Sales Account Specialist

Phoenix Metals Company; Birmingham (AL); On-site; USD 42,000 - 66,000; Full time

Job summary

Phoenix Metals Company is seeking an Inside Sales professional to maintain and grow customer accounts through face-to-face and virtual communication. You will be the primary contact for customers, addressing issues, and developing quotations to drive new business.

The role requires ability to coordinate with operations, analyze market trends, and present product solutions. Strong communication, multitasking, and knowledge of metals are essential for success in this position.

Qualifications

• High school diploma or GED required; bachelor's degree preferred.
• Minimum 2 years relevant sales, customer service, or related experience.
• Excellent oral and written communication skills, with strong virtual presence and listening abilities.
• Knowledge of the metals industry and product uses preferred.

Responsibilities

• Maintain and grow customer accounts through face-to-face and virtual communication.
• Serve as primary contact for customers and resolve issues to ensure satisfaction.
• Develop quotations and negotiate pricing within guidelines.
• Coordinate with operations to fulfill contracts and improve service levels.
• Stay informed on market trends and product capabilities to support sales.

Skills

Multi-tasking

Time management

Communication

Microsoft Office

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Phoenix Metals Company is seeking an Inside Sales professional to maintain and grow customer accounts through face-to-face and virtual communication. You will be the primary contact for customers, addressing issues, and developing quotations to drive new business.

The role requires ability to coordinate with operations, analyze market trends, and present product solutions. Strong communication, multitasking, and knowledge of metals are essential for success in this position.