Account Growth Specialist – Inside Sales

Eastern Metal Supply, Inc.; Tampa (FL); On-site; USD 50,000 - 80,000; Full time

Job summary

Eastern Metal Supply, Inc. is seeking an Inside Sales Representative to build and maintain relationships with customers, drive sales revenue, and manage quotes and orders. The role focuses on proactive communication, lead generation, and delivering solutions that foster long-term retention and growth.

The ideal candidate will be motivated, detail-oriented, and skilled in identifying customer needs while supporting the sales team and collaborating with internal departments to meet objectives.

Qualifications

• Four-year college degree preferred or equivalent sales experience.
• Prior customer service and sales experience required.
• Proficiency with Microsoft Word and Excel; comfort with pricing and margin calculations.

Responsibilities

• Communicate with customers via phone, email, and written correspondence to provide a high level of customer service and support
• Establish and maintain strong customer relationships to identify current and future sales opportunities
• Respond promptly to customer inquiries regarding products, pricing, availability, and order status
• Prepare, review, and maintain accurate quotes, pricing, and configurations according to company policies
• Effectively document sales orders, quotes, and customer communications
• Interpret customer requirements and recommend appropriate products or solutions
• Generate new business through outbound calls, follow-up on leads, and proactive sales outreach
• Close sales opportunities generated through inbound and outbound efforts
• Submit timely call reports and track sales activities
• Prepare sales reports by collecting, analyzing, and summarizing sales data
• Maintain accurate records of customer interactions and sales activity

Skills

Customer service

Sales experience

Communication

Organization

Time management

Pricing & margins

Microsoft Word

Microsoft Excel

Independent work

Team collaboration

Non-compete agreement

Education

Four-year college degree or equivalent sales experience

Tools

Microsoft Word

Microsoft Excel

Job description

Eastern Metal Supply, Inc. is seeking an Inside Sales Representative to build and maintain relationships with customers, drive sales revenue, and manage quotes and orders. The role focuses on proactive communication, lead generation, and delivering solutions that foster long-term retention and growth.

The ideal candidate will be motivated, detail-oriented, and skilled in identifying customer needs while supporting the sales team and collaborating with internal departments to meet objectives.