Inside Sales Account Manager – Grow Print Accounts

AlphaGraphics San Marcos; Elkhart (IN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Employee discounts

Free uniforms

Paid time off

Training & development

Job summary

AlphaGraphics seeks an Account Manager to boost inside sales and support the Account Executive, driving new business and improving client satisfaction. You will understand AlphaGraphics products, pricing, and production processes to deliver accurate estimates and timely job progression.

The role emphasizes professional communication, keen problem solving, and maintaining positive customer experiences across accounts. Training and development opportunities are available.

Qualifications

• Minimum: account management experience preferred.
• Solid knowledge of MIS systems and order entry processes.
• Strong writing and verbal communication skills.
• Professional appearance and decorum.

Responsibilities

• Increase center’s inside sales and support Account Executive as needed.
• Ensure all clients have a positive customer experience.
• Consult with customers to upsell and cross-sell opportunities.
• Maintain center accounts and pricing knowledge.
• Capture customer specifics and manage project proofs and estimates.
• Resolve customer inquiries and complaints.
• Communicate effectively using CRM tools to respond timely.

Skills

Account management

Customer service

Sales support

CRM proficiency

Communication skills

Time management

Tools

MIS systems

Order entry systems

CRM tools

Job description

AlphaGraphics seeks an Account Manager to boost inside sales and support the Account Executive, driving new business and improving client satisfaction. You will understand AlphaGraphics products, pricing, and production processes to deliver accurate estimates and timely job progression.

The role emphasizes professional communication, keen problem solving, and maintaining positive customer experiences across accounts. Training and development opportunities are available.