Inside Sales & Account Growth Specialist

Lindenmeyr; Austin (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Lindenmeyr in Austin, TX is hiring an Inside Sales Representative to support the sales process by delivering exceptional customer service, managing accounts, and processing orders and quotes.

You will work closely with outside sales, purchasing, warehouse, and logistics teams to ensure accurate order processing and timely fulfillment, while contributing to growth initiatives and cross-selling opportunities.

Qualifications

• High school diploma required; college degree preferred.
• 2+ years in inside sales, customer service, or account support.
• Experience in packaging/paper industry is a plus.

Responsibilities

• Serve as the primary contact for assigned customer accounts.
• Process customer orders, quotes, and inquiries accurately and efficiently.
• Support outside sales with account management and follow-up.
• Build and maintain customer relationships to drive retention and growth.
• Identify opportunities to upsell and cross-sell products.
• Resolve issues including order discrepancies, pricing, and delivery concerns.
• Coordinate with purchasing, warehouse, and logistics for timely fulfillment.
• Monitor inventory and communicate lead times to customers.
• Maintain accurate customer and order data in company systems.
• Track and follow up on open orders, backorders, and quotes.

Skills

Customer service

Account management

Communication

Sales orientation

Time management

Problem solving

Teamwork

Detail-oriented

Multitasking

Relationship building

Education

High School Diploma

Associate's or Bachelor's degree preferred

Tools

Microsoft Office

ERP/Order entry systems

Job description

Lindenmeyr in Austin, TX is hiring an Inside Sales Representative to support the sales process by delivering exceptional customer service, managing accounts, and processing orders and quotes.

You will work closely with outside sales, purchasing, warehouse, and logistics teams to ensure accurate order processing and timely fulfillment, while contributing to growth initiatives and cross-selling opportunities.