Inside Product Support & Sales Specialist

Komatsu

Hatfield Township (PA)

On-site

USD 65,000 - 85,000

Full time

14 days+

Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Benefits offered by this job

Day 1 Benefits

Employee discounts

Career development

Job security

Innovative technology

Job summary

Komatsu is seeking an Inside Product Support Sales Representative (IPSSR) to drive revenue growth and enhance customer satisfaction within the Product Support Department. You will collaborate with the department to generate quotes/estimates for service work and maintenance agreements, while maintaining strong daily customer communication and high service standards.

You will work to improve sales through customer agreements, manage product population and opportunities, and analyze monthly

Qualifications

Must be computer proficient and able to use MS Office.
Strong communication and customer service skills are required.
Must be organized with good follow-up abilities.
Self-motivation and proactive engagement with customers are essential.

Responsibilities

Generate written service quotes and explain scope to customers and service managers.
Drive incremental improvements to Product Support sales through customer agreements.
Maintain product population and opportunities within Product Support.
Analyze win/loss sales on a monthly basis.
Track compliance of agreements and schedule services per programs.