Inside Mortgage Originator: Lead-Conversion Pro

CrossCountry Mortgage, LLC; United States; On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K plan

Disability insurance

Employee assistance program

Wellness program

Job summary

CrossCountry Mortgage, LLC is a nationwide mortgage lender with more than 9,000 employees and 700 branches. We are seeking an Inside Loan Originator to convert inbound premium leads into loans and advise borrowers on financing options.

You will collect and review income and documentation, manage a personal pipeline, and stay current with programs while collaborating across departments to meet production goals.

Qualifications

• Minimum of 1 year of sales or origination experience in a consumer direct or call center environment.
• Experience collecting and analyzing borrower income and negotiating skills.
• Experience proactively soliciting new business.
• Knowledge of retail product philosophy, policy, underwriting, procedures, documentation and systems.
• Experience converting leads and in-bound calls, preferred.
• NMLS License under the terms of the SAFE Act, a plus.
• State License under the terms of the SAFE Act, a plus.
• Excellent analytical skills.
• Excellent communication and collaboration skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook).

Responsibilities

• Establish a presence for CCM, including but not limited to, converting incoming leads.
• Analyze current rates and programs to provide accurate and timely information to borrowers.
• Negotiate terms and conditions with borrowers.
• Participate in all steps related to the origination of a mortgage loan including but not limited to, meeting with prospects, counseling borrowers, taking mortgage applications by phone.
• Manage personal pipeline to ensure service standards and financial goals are met.
• Learn various borrowing programs and processes and stay current with changes and new products.
• Learn and utilize various in-house technical systems and programs.
• Evaluate credit requests and determine trends in a given marketplace.
• Comply with all applicable federal and state compliance guidelines relative to the position.
• Available to work varying hours and overtime if needed.

Skills

Sales experience

Origination experience

Income analysis

Negotiation skills

Solicit new business

Retail product knowledge

Underwriting procedures

Lead conversion

Analytical skills

Communication skills

MS Office

Tools

Microsoft Office Suite

Job description

CrossCountry Mortgage, LLC is a nationwide mortgage lender with more than 9,000 employees and 700 branches. We are seeking an Inside Loan Originator to convert inbound premium leads into loans and advise borrowers on financing options.

You will collect and review income and documentation, manage a personal pipeline, and stay current with programs while collaborating across departments to meet production goals.