Inside Mortgage Originator — Convert Leads & Close Loans

CrossCountry Mortgage, LLC; Westlake (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K program

Short-term disability

Employee assistance program

Wellness program

Job summary

CrossCountry Mortgage, LLC is seeking an Inside Loan Originator to convert inbound premium leads into loans by promoting CCM's mortgage products and programs. You will consult with customers about their financing needs, collect supporting documents, and help achieve financing goals.

Responsibilities include analyzing rates, negotiating terms, taking mortgage applications by phone, and managing a personal pipeline to meet service standards.

Qualifications

• Minimum of 1 year of sales or origination experience in a consumer direct or call center environment.
• Experience collecting and analyzing borrower income and negotiating skills.
• Experience proactively soliciting new business.
• Knowledge of retail product philosophy, policy, underwriting, procedures, documentation and systems.
• Experience converting leads and inbound calls, preferred.
• NMLS License under the terms of the SAFE Act, a plus.
• State License under the terms of the SAFE Act, a plus.
• Excellent analytical skills.
• Excellent communication and collaboration skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Responsibilities

• Establish a presence for CCM, including but not limited to, converting incoming leads.
• Analyze current rates and programs to provide accurate and timely information to borrowers.
• Negotiate terms and conditions with borrowers.
• Participate in all steps related to the origination of a mortgage loan including but not limited to, meeting with prospects, counseling borrowers, taking mortgage applications by phone.
• Manage personal pipeline to ensure service standards and financial goals are met.
• Learn various borrowing programs and processes and stay current with changes and new products.
• Learn and utilize various in-house technical systems and programs.
• Evaluate credit requests and determine trends in a given marketplace.
• Comply with all applicable federal and state compliance guidelines relative to the position.
• Available to work varying hours and overtime if needed.

Skills

Sales experience

Origination experience

Analytical skills

Communication skills

Lead conversion

Negotiation skills

MS Office proficiency

Tools

Microsoft Office Suite

Job description

CrossCountry Mortgage, LLC is seeking an Inside Loan Originator to convert inbound premium leads into loans by promoting CCM's mortgage products and programs. You will consult with customers about their financing needs, collect supporting documents, and help achieve financing goals.

Responsibilities include analyzing rates, negotiating terms, taking mortgage applications by phone, and managing a personal pipeline to meet service standards.