Inside Mortgage Originator: Convert Inbound Leads

CrossCountry Mortgage, LLC; Crofton, Northern (MD, KY); Hybrid; USD 50,000 - 90,000; Full time

Job summary

CrossCountry Mortgage, LLC is seeking an Inside Loan Originator to convert inbound premium leads into loans by promoting our competitive mortgage products and programs. You will consult with customers about their financing needs and collect supporting documentation.

You will manage a personal pipeline to meet service standards and production goals, stay current with rate programs, and use in-house systems to process loan applications and disclosures.

Qualifications

• Minimum of 1 year of sales or origination experience in a consumer direct or call center environment.
• Experience collecting and analyzing borrower income and negotiating skills.
• Experience proactively soliciting new business.
• Knowledge of retail product philosophy, policy, underwriting, procedures, documentation and systems.
• Experience converting leads and in-bound calls, preferred.
• NMLS License under the terms of the S.A.F.E. Act, a plus.
• State License under the terms of the SAFE Act, a plus.
• Excellent analytical skills.
• Excellent communication and collaboration skills.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Establish a presence for CCM, including but not limited to, converting incoming leads.
• Analyze current rates and programs to provide accurate and timely information to borrowers.
• Negotiate terms and conditions with borrowers.
• Participate in all steps related to the origination of a mortgage loan including but not limited to, meeting with prospects, counseling borrowers, taking mortgage applications by phone.
• Manage personal pipeline to ensure service standards and financial goals are met.
• Learn various borrowing programs and processes and stay current with changes and new products.
• Learn and utilize various in-house technical systems and programs.
• Evaluate credit requests and determine trends in a given marketplace.
• Comply with all applicable federal and state compliance guidelines relative to the position.
• Available to work varying hours and overtime if needed.

Skills

Sales experience

Loan origination

Negotiation skills

Lead conversion

Customer service

NMLS License

State License

Microsoft Office Suite

CRM systems

Tools

CRM systems

Job description

CrossCountry Mortgage, LLC is seeking an Inside Loan Originator to convert inbound premium leads into loans by promoting our competitive mortgage products and programs. You will consult with customers about their financing needs and collect supporting documentation.

You will manage a personal pipeline to meet service standards and production goals, stay current with rate programs, and use in-house systems to process loan applications and disclosures.