Inside Channel Ops Lead: Drive Partner Velocity

Cohesity; Heathrow (FL); Hybrid; USD 102,000 - 128,000; Full time

Benefits offered by this job

Health and wellness benefits

Vacation and paid holidays

401(k) retirement plan

Life and disability insurance

Job summary

Cohesity is seeking an iCAM for the Americas to manage day-to-day partner throughput, deal registrations, activation, and first-point contact for non-strategic partners. This role drives partner velocity at scale in collaboration with Regional Channel Directors and Partner Programs.

You will triage inbound submissions, perform outreach to re-activate partners, onboard new partners, monitor portal engagement, and coordinate with distribution CDMs to ensure consistent onboarding.

Qualifications

• 1–3 years of experience in inside sales, channel operations, or partner management.
• Experience managing high-volume inbound workflows in a CRM (Salesforce preferred).
• Familiarity with B2B channel programs, deal registration mechanics, or distribution-led partner models.

Responsibilities

• Manage inbound deal registration submissions from non-strategic partners – triage, validate, and route within SLA.
• Track and report on non-strategic partner transacting volume, deal-registration conversion, and activation rates by theater.
• Execute programmatic outreach campaigns to re-activate dormant partners and onboard newly recruited partners.
• Monitor partner portal engagement and certification status; flag at-risk or declining partners for intervention.
• Coordinate with Distribution CDMs to ensure disti-managed partners receive consistent onboarding and enablement touchpoints.

Skills

Inside sales experience

Channel operations

CRM workflow

Salesforce

Written and verbal communication

Tools

Salesforce

CRM systems

Job description

Cohesity is seeking an iCAM for the Americas to manage day-to-day partner throughput, deal registrations, activation, and first-point contact for non-strategic partners. This role drives partner velocity at scale in collaboration with Regional Channel Directors and Partner Programs.

You will triage inbound submissions, perform outreach to re-activate partners, onboard new partners, monitor portal engagement, and coordinate with distribution CDMs to ensure consistent onboarding.