Inside Channel Account Manager | Heathrow, FL - USA (Office)

Cohesity, Inc.

Heathrow (FL)

On-site

USD 102,000 - 128,000

Full time

4 days ago

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Benefits offered by this job

Health coverage

Parental leave

Flexible PTO

401(k) plan

Wellness program

Job summary

Cohesity, Inc. is seeking a motivated Inside Sales/Channel Operations professional to drive deal registrations and partner activation. You will triage inbound registrations, onboard new partners, and coordinate with distribution and field teams to maintain a high-velocity partner ecosystem.

Ideal candidates bring 1–3 years in a similar role, strong CRM discipline, and a curiosity about cybersecurity. This entry-level career path offers growth toward regional channel roles and broader partner

Qualifications

1–3 years of experience in inside sales, channel operations, or partner management.
Experience managing high-volume inbound workflows in a CRM (Salesforce preferred).
Familiarity with B2B channel programs, deal registration mechanics, or distribution-led partner models.
Strong organizational skills and comfort triaging and prioritizing across a high-volume book of partners.
Clear, professional written and verbal communication – you’ll represent Cohesity in every partner interaction.
A proactive, ownership mindset – you look for at-risk partners and dormant accounts before they become a problem.
Curiosity about cybersecurity, data resilience, and enterprise data protection solutions.
Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support decision making.
Professional English language proficiency for customer and internal communication.
Ability to travel as needed

Responsibilities

Deal Registration & Partner Transactions: Manage inbound deal registrations from non-strategic partners, triage, validate, and route within SLA.
Partner Activation & Engagement: Execute programmatic outreach to re-activate dormant partners; onboard new partners; monitor portal engagement and certification.
Partner Support & Coordination: Serve as first point of contact for non-strategic inquiries; coordinate with Distribution CDMs; align with Field Directors for hand-offs.
We’ll measure success by accurate deal registrations, growing partner transactions, and measurable partner-sourced pipeline.

Skills

Inside sales

Channel operations

Partner management

Salesforce CRM

B2B channel programs

Tools

Salesforce

Job description

Cohesity is a leader in AI‑powered data security and management. Aided by an extensive ecosystem of partners, Cohesity makes it easy to secure, protect, manage, and get value from data — across the data center, edge, and cloud. Cohesity helps organizations defend against cybersecurity threats with comprehensive data security and management capabilities, including immutable backup snapshots, AI-based threat detection, monitoring for malicious behavior, and rapid recovery at scale. We’ve been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design. Join us on our mission to shape the future of our industry.

WHY THIS ROLE MATTERS

Our high-volume partner community represents thousands of touchpoints Cohesity can’t cover with field resources alone. The iCAM turns that volume into velocity – faster deal registrations, more activated partners, and more partner‑sourced pipeline – directly fueling channel‑led growth.

HOW YOU’LL SPEND YOUR TIME HERE:

Deal Registration & Partner Transactions

Manage inbound deal registration submissions from non‑strategic partners – triage, validate, and route within SLA
Track and report on non‑strategic partner transacting volume, deal‑registration conversion, and activation rates by theater

Partner Activation & Engagement

Execute programmatic outreach campaigns to re‑activate dormant partners
Onboard newly recruited partners through standard enablement sequences and program enrollment
Monitor partner portal engagement and certification status; flag at‑risk or declining partners for intervention

Partner Support & Coordination

Serve as the first point of contact for non‑strategic partner inquiries, routing complex requests to Regional Channel Directors, Channel SEs, or Partner Programs as needed
Coordinate with Distribution CDMs to ensure disti‑managed partners receive consistent onboarding and enablement touchpoints
Align activity with field Channel Directors to ensure clean hand‑offs when a partner’s engagement (IPP) score triggers promotion to strategic, field‑covered coverage

WE’D LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING:

1–3 years of experience in inside sales, channel operations, or partner management
Experience managing high‑volume inbound workflows in a CRM (Salesforce preferred)
Familiarity with B2B channel programs, deal registration mechanics, or distribution‑led partner models
Strong organizational skills and comfort triaging and prioritizing across a high‑volume book of partners
Clear, professional written and verbal communication – you’ll represent Cohesity in every partner interaction
A proactive, ownership mindset – you look for at‑risk partners and dormant accounts before they become a problem
Curiosity about cybersecurity, data resilience, and enterprise data protection solutions
Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support decision making.
Professional English language proficiency for customer and internal communication.
Ability to travel as needed

Core Competencies

Channel inside sales and scaled partner engagement
CRM fluency and deal registration workflow management
Prioritization and triage across a high‑volume partner book
Written and verbal communication for programmatic outreach
Cross‑functional coordination with field sales, distribution, and partner programs
Foundational knowledge of cyber‑resilience and data protection solutions

What Success Looks Like

Deal registrations processed accurately and within SLA
A growing share of your assigned partner book actively transacting each quarter
Measurable partner‑sourced pipeline generated from your scaled partner segment
Fast, reliable response times that make Cohesity easy to do business with

Where This Role Can Take You:

This is a career‑starter role built for growth. As you build a track record – partners who activate, transact, and grow with Cohesity – the natural next step is a Regional Channel Account Manager or field‑facing channel role, where you’ll own strategic partner relationships directly. Many of Cohesity’s channel and sales leaders started in scaled, inside‑facing roles like this one.

Disclosure Pursuant to Applicable State Equal Pay Transparency Laws - This position has a starting pay range as listed below. Actual salary depends upon many factors, including a candidate’s skills, qualifications and experience, location, and salary expectations, and therefore a starting salary at the low end, high end, or even above the stated range may be offered. This position may also be eligible for bonus compensation, commission (if in a sales function), and/or equity grants. Additionally, full‑time employees are eligible to participate in our comprehensive benefits framework, including health and wellness benefits, vacation, paid holidays and refresh days, 401(k) retirement plan, life and disability insurance coverages, and other benefits the Company may offer from time to time.

Pay Range :

$102,400.00-$128,000.00

The compensation noted above is based on an annualized hourly rate assuming normal full‑time employment.

Current pay transparency shows the OTE (On‑Target Earnings) for commission‑based roles.

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Equal Employment Opportunity Employer (EEOE)

Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

We strongly prefer candidates who are currently located in or near the designated job location. Candidates outside the area should apply only if they are committed to relocating prior to their start date and have the legal right to work in the job location.

At Cohesity, we work hard and move fast—and we’re not afraid to push boundaries to deliver exceptional work. We value integrity and respect, and here’s what we promise: We’ll give you the tools to be successful and welcome you into a culture that celebrates individual contributions and collective success. We’ll empower you to grow, offer continuous learning opportunities, and surround you with ambitious, collaborative colleagues.

We strive to have a parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our employees (and their families) is the right thing to do.