Inside Account Manager

TW Metals LLC; Los Angeles (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

TW Metals, LLC, a leading global distributor of specialty metals, seeks a motivated professional in Los Angeles to deliver quotations, manage orders, and nurture supplier and customer relationships. Training is provided, and no prior metal industry experience is required.

You will collaborate with the Territory Manager to grow accounts, analyze market needs, and plan campaigns while maintaining strong time management and customer service skills. A bachelor’s degree is preferred.

Qualifications

• Undergraduate degree in any specialty is preferred
• No metal industry or sales experience necessary, we are happy to provide full training
• Possess effective communication skills which include verbal and written
• Must have experience with Microsoft Office, particularly Excel and Word
• Willingness to learn proprietary program known as Metalware
• Displays effective use of time management skills
• Knowledge of basic math skills is essential

Responsibilities

• Responds to quotations and maintains customer orders to ensure satisfaction
• Develops and sustains supplier and customer relationships
• Works with Territory Manager to grow new accounts and meet budget targets
• Maximizes productivity by planning and organizing workload
• Reviews market analyses to determine customer needs, volume, pricing, discounts
• Supports sales campaigns with Territory Manager

Skills

Customer service

MS Excel

MS Word

Written communication

Time management

Education

Bachelor's degree

Tools

Metalware

Job description

Company Summary:

TW Metals, LLC is a leading global distributor of Specialty Metals to companies such as Boeing, Space-X, GE, McMaster-Carr, and Eaton. TW Metals stocks and processes Tube, Pipe, Bar, Extrusions, Sheet and Plate in stainless, aluminum, nickel, titanium, carbon and carbon alloy. As a global organization, we have over 30 stocking locations in North America, Europe, Mexico, and Asia. TW Metals stands for integrity, respect for the individual, commitment, customer satisfaction and continuous improvement. This family-owned company embraces opportunity and growth for our employees.

https://www.twmetals.com/

Responsibilities:

• Engages in a high level of customer service thru delivering quotation responses, handling customer discrepancies, receiving and maintaining customer orders while ensuring complete customer satisfaction.
• Develops and sustains effective supplier and customer relationships to assure a competitive position in the marketplace
• Works closely with the Territory Manager to maintain lists of prospects and potentially new accounts to grow new business and achieve established budget targets
• Maximizes productivity by effectively planning, organizing and managing workload
• Reviews market analyses to determine customer needs, volume potential, price schedules, and discount rates
• Communicates with Territory Manager to assist in developing sales campaign to accommodate goals of assigned customers

Qualifications

• Undergraduate degree in any specialty is preferred
• No metal industry or sales experience necessary, we are happy to provide full training
• Possess effective communication skills which include verbal and written
• Must have experience with Microsoft Office, particularly Excel and Word
• Willingness to learn proprietary program known as Metalware
• Displays effective use of time management skills
• Knowledge of basic math skills is essential

We treat our employees right

We offer a full comprehensive benefits program which includes medical, dental, vision, company paid life insurance, short and long-term disability, paid vacation, PTO, 401(k), tuition reimbursement among other competitive benefits.

TW Metals, LLC. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment regardless of race, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. TW Metals is also committed to complying with all fair employment practices regarding citizenship and immigration status.

The right opportunity is waiting for you here at TW Metals, LLC.