Inpatient Unit Operations Coordinator

Massachusetts General Hospital; Boston (MA); On-site; USD 25,000 - 37,000; Full time

Job summary

The General Hospital Corporation seeks an administrative support professional to assist unit-based and hospital-wide clinicians, acting as a liaison between patients, visitors and staff in an inpatient setting.

You will organize priorities, manage confidential patient information, and coordinate admissions, discharges and transfers with nursing, ensuring smooth patient flow and exceptional service in a dynamic hospital environment.

Qualifications

• High School Diploma or equivalent required; advanced study preferred.
• 2–3 years administrative support experience required.
• Experience in a hospital or clinical setting is a plus.

Responsibilities

• Perform clerical duties to support floor/unit administration.
• Greet patients, families, visitors and coworkers professionally.
• Manage information at central nursing station and throughout the unit.
• Schedule consultations, tests, procedures, and patient transport.
• Enter admissions, discharges and transfers into EMR accurately.
• Coordinate with ancillary departments to obtain equipment, services and supplies.

Skills

Strong communication skills

Time management

Interpersonal skills

Organizational skills

Medical terminology familiarity

Education

High School Diploma or equivalent

Tools

MS Office

Electronic Medical Records familiarity

Job description

The General Hospital Corporation seeks an administrative support professional to assist unit-based and hospital-wide clinicians, acting as a liaison between patients, visitors and staff in an inpatient setting.

You will organize priorities, manage confidential patient information, and coordinate admissions, discharges and transfers with nursing, ensuring smooth patient flow and exceptional service in a dynamic hospital environment.