Inpatient Unit Clerk | Patient Care & Admin Support

Michigan Medicine; Ann Arbor (MI); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Medical, dental, and vision coverage

2:1 retirement match

Job summary

Michigan Medicine seeks a part-time inpatient unit clerk to admit, transfer and discharge patients, assist visitors and staff, and process physician orders. The role emphasizes excellent customer service, accurate data entry, and coordination of appointments and tests on one or more inpatient units.

Requires a high school diploma and strong interpersonal skills. Training will be provided; the position is covered under the SEIU collective bargaining agreement.

Qualifications

• High school diploma or equivalent is required.
• Customer service experience is necessary.
• Excellent interpersonal and problem-solving skills are essential.
• Multitasking ability is essential.
• Ability to work with many details with accuracy.
• Data entry or computer experience is required.

Responsibilities

• Admit, transfer and discharge patients on one or more inpatient units.
• Receive and assist patients, visitors, and staff, providing excellent customer service.
• Answer patient calls professionally and process physician's orders and referrals.
• Respond to emergent situations calmly, correctly, and professionally: record and coordinate patient appointments and tests.
• Procure supplies, equipment, and services for patients.
• Maintain census information.
• Assist in training new unit clerks and orient staff to new policies and procedures.

Skills

Customer service

Interpersonal skills

Multitasking

Attention to detail

Data entry

Education

High School Diploma

Job description

Michigan Medicine seeks a part-time inpatient unit clerk to admit, transfer and discharge patients, assist visitors and staff, and process physician orders. The role emphasizes excellent customer service, accurate data entry, and coordination of appointments and tests on one or more inpatient units.

Requires a high school diploma and strong interpersonal skills. Training will be provided; the position is covered under the SEIU collective bargaining agreement.