Inpatient Access & Scheduling Specialist

UCLA Health and David Geffen School of Medicine; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Eskenazi Health is seeking a Patient Access Services Specialist (Inpatient) to register patients, coordinate referrals, and schedule visits for the department. You will manage complex appointment scheduling across clinical visits, consults, and ancillary services, ensuring patients understand coverage and financial obligations.

The role requires handling communications across departments, ensuring accuracy, and supporting a smooth patient experience in a busy hospital setting.

Qualifications

• Accredited Bachelor’s degree; OR minimum one year of relevant experience.
• Must complete outpatient registration program and pass with 90%+.

Responsibilities

• Schedule patient visits (new, follow-up, cancellations, rescheduling).
• Obtain accurate patient information for records, billing, and payer needs.
• Verify demographics and insurance to ensure data integrity in systems.
• Explain pre-appointment preparation requirements and potential payments.

Skills

PC proficiency

Data entry

Detail-oriented

Team player

Communication skills

Education

Bachelor's degree or equivalent

High School Diploma or equivalent

Tools

MS Office

Office equipment

Job description

Eskenazi Health is seeking a Patient Access Services Specialist (Inpatient) to register patients, coordinate referrals, and schedule visits for the department. You will manage complex appointment scheduling across clinical visits, consults, and ancillary services, ensuring patients understand coverage and financial obligations.

The role requires handling communications across departments, ensuring accuracy, and supporting a smooth patient experience in a busy hospital setting.