Infusion Scheduler - Oncology, Santa Monica

UCLA Health; Santa Monica (CA); On-site; USD 44,000 - 63,000; Full time

Job summary

UCLA Health in Santa Monica, CA seeks a dedicated patient support specialist to assist physicians and patients with access to services and coordination within the health system. You will act as a liaison for patients and physicians, help patients access care, and coordinate with referring physicians to facilitate smooth communication with EPIC/Care Connect.

The role emphasizes patient-centered service, clear communication, and the ability to manage diverse needs across clinics.

Qualifications

• Prioritizes tasks to reflect importance of duties.
• Maintains productive relationships with faculty, staff, admins and diverse patients.
• Balances competing demands to keep operations efficient.
• Communicates clearly in formal and informal settings.
• Interacts empathetically with patients of varying health statuses.

Responsibilities

• Provide direct support to physicians and patients; act as liaison; facilitate access to services; coordinate with referring physicians; follow up via EPIC/Care Connect.

Skills

Priori­ties setting

Relationship building

Verbal communication

Interpersonal skills

Diplomatic interaction

Coverage for clinics

Job description

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Work Location: Santa Monica, CA, USA

Work Schedule

Monday-Friday, 8:30am-5:30pm (60 lunch)

Posted Date

11/09/2026

Salary Range: $31.88 - 45.66 Hourly

Employment Type

Duration

Indefinite

Job #

33961

Primary Duties and Responsibilities

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In this role, you will be providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to:acting as a liaison for the patients and physicians in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect.

Salary range: $31.88/hr - $45.66/hr

Job Qualifications

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Required:

• Skill in setting priorities which accurately reflect the relative importance of job responsibilities.
• Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
• Ability to creatively integrate competing demands into a productive working environment.
• Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.
• Ability to provide coverage for Community Clinics as assigned.

Preferred:

• Knowledge of specific specialty practice and workflows.
• Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs.
• Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.
• Familiarity and knowledge of authorization process & managed care programs.

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. Current/former UC employees are subject to a personnel file review.