Front Office Admin Support – Oncology, Santa Monica

UCLA Health; Santa Monica (CA); On-site; USD 36,396 - 51,646; Full time

Job summary

UCLA Health in Santa Monica, CA is seeking an administrative assistant to support the assigned clinic within the UCLA Health Community Clinics. You will help coordinate patient flow from registration to discharge and work as part of the Ambulatory Care clinic team to ensure smooth outpatient operations and high patient satisfaction.

The role requires strong communication, organizational skills, and experience handling appointment scheduling, transportation arrangements, and coordination across

Qualifications

• Required: professional and effective communication with physicians and staff in a high volume setting.
• Required: excellent organizational skills and ability to prioritize assignments.
• Required: efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintaining sub-specialty physician schedules.
• Required: excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at UCLA Medical Center.

Responsibilities

• Provide administrative and patient care support to assigned clinic in the UCLA Health Community Clinics.
• Assist in coordinating patient flow from registration to discharge.
• Work with the Ambulatory Care team to ensure smooth outpatient flow and high patient satisfaction.

Skills

Professional communication

Organizational skills

Appointment scheduling

Coordination across services

Tools

Word

Excel

Email

Database software

Job description

Location: Santa Monica, CA, USA

Salary Range: $26.42 - $37.49 Hourly

Primary Duties and Responsibilities

In this role, you will provide administrative and patient care support to assigned clinic in the UCLA Health Community Clinics. Assist in coordinating patient flow throughout the clinic, from registration to discharge. Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.

Job Qualifications

Required:

• Ability to communicate professionally and effectively with physicians and staff in a high volume setting.
• Excellent organizational skills and ability to prioritize assignments.
• Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules.
• Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center.

Preferred:

• Skill in using a PC with associated programs including Word, Excel, and Email.
• Skill in demonstrating work experience with a database computer program.
• Knowledge of major medical insurance plans and types of coverage provided.
• Knowledge of medical terminology.

As a condition of employment the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. Current/former UC employees are subject to a personnel file review.