Administrative Supervisor - Internal Medicine, Westwood

UCLA Health; Los Angeles (CA); On-site; USD 68,000 - 135,000; Full time

Job summary

UCLA Health in Los Angeles is seeking an experienced clinic administrator to lead the assigned area, coordinating staff and interacting with faculty and residents to maximize patient care, resident education, and patient satisfaction.

You will perform the full range of administrative and support functions to coordinate patient flow through the clinic, from registration to discharge, ensuring smooth outpatient operations.

Qualifications

• Ability to lead a team and coordinate staff to maximize patient care and satisfaction.
• Strong prioritization and multitasking skills to manage multiple tasks.
• Proficiency with Epic CareConnect and related clinic systems for scheduling and documentation.
• Excellent communication and diplomacy with patients, staff, and faculty.

Responsibilities

• Act as the team leader for the assigned area and coordinate activities of staff.
• Interact with faculty and residents to maximize patient care, resident education and satisfaction.
• Coordinate patient flow through the clinic from registration to discharge.
• Contribute to smooth outpatient operations and high-quality service.

Skills

Team leadership

Prioritization

Communication

Multitasking

Customer service

Time management

Problem solving

Diplomacy

Tools

Epic CareConnect

Job description

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Work Schedule

Monday-Friday, 8:30am-5:30pm

Posted Date

10/20/2026

Salary Range: $67700.00 - 134700.00 Annually

Employment Type

Duration

indefinite

Job #

31755

Primary Duties and Responsibilities

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In this role you will act as the team leader for assigned area. You will coordinate the activities of all staff supporting the area and interact with faculty and residents to maximize patient care, resident education and patient satisfaction. In addition, perform the full range of administrative and support functions to include assisting in coordinating patient flow through the clinic, from registration to discharge. You will work as a member of the clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.

Salary Range: $67,700.00 - $134,700.00/annually

Job Qualifications

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Required:

• Ability to work effectively with patients, physicians and staff in a diplomatic and professional manner in order to maximize suite operations.
• Skill in prioritizing assignments and managing multiple tasks
• Ability to maintain Charge Worklist in CareConnect
• Ability to maintain Charge Document Reconciliation Process
• Ability to work effectively as a member of a team in order to provide effective patient care.
• Working knowledge of Epic CareConnect systems to complete on-line transactions, including appointment scheduling, procedure scheduling, the encounter registration system, hospital lab results and medical reports.
• Team Building Skills to include prior supervisory experience.
• Skill in monitoring complex clinician appointment schedules.
• Ability to elicit salient clinical information such as presenting complaints from patients and referring professionals, and make appropriate assignments based on established guidelines.
• Skill in listening perceptively, conveying awareness and responding to patients and visitors with health concerns using tact and discretion.
• Skill in speaking clearly and distinctly in person and over the telephone, using appropriate grammar and vocabulary in order to share information, effectively communicate, share and obtain information with persons from diverse social, economic and cultural backgrounds.
• Ability to triage patient issues to achieve resolution.
• Ability to interact diplomatically and sympathetically with patients, their families, and the general public in a high volume, continuous public contact setting.
• Skill in performing with frequent interruptions and/or distractions including the ability to accept equivocal circumstance and respond to changing priorities and deadlines.
• Typing ability to prepare forms, manuscripts and correspondence with speed and accuracy.
• Skill in operating a computer including work processing software and the ability to enter and maintain accurate patient appointments and schedules utilizing an on-line computer database system.
• Ability to maintain equanimity in the face of resistance, indifference and hostility.
• Skill in working independently and following through on assignments with minimal direction and in setting priorities which accurately reflect the relative importance of assignments.
• Ability to accept directions from supervisors and act promptly.
• Knowledge of medical terminology.
• Working knowledge of medical insurance plans and types of coverage provided.

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. Current/former UC employees are subject to a personnel file review.