Infusion Intake Coordinator I — Patient Access & Insurance

Pinnacle Healthcare Consulting; Indianapolis (IN); On-site; USD 40,000 - 60,000; Full time

Job summary

Pinnacle Healthcare Consulting is seeking an Infusion Intake Coordinator I in Indianapolis, IN. This role ensures patients receive timely infusion therapy services by coordinating intake processes, verifying insurance details, and facilitating communication between patients and healthcare providers.

The ideal candidate will have an associate's degree and 2 years of experience in customer service, along with strong organizational and communication skills. Knowledge of EMR systems is a plus.

Qualifications

• Associate's degree with 2 years of experience in a customer service role.
• Knowledge of insurance prior authorizations and coverage.
• Experience in a healthcare setting, preferably in patient intake.

Responsibilities

• Request and input patient info and eligibility data into EMR system.
• Verify all diagnosis codes for accuracy.
• Monitor the daily infusion schedule and schedule patients.

Skills

Organizational abilities

Attention to detail

Effective communication skills

Proficient in Microsoft Office Suite

Problem-solving skills

Education

Associate's degree

Bachelor’s Degree (preferred)

Tools

NextGen

Availity

Job description

Pinnacle Healthcare Consulting is seeking an Infusion Intake Coordinator I in Indianapolis, IN. This role ensures patients receive timely infusion therapy services by coordinating intake processes, verifying insurance details, and facilitating communication between patients and healthcare providers.

The ideal candidate will have an associate's degree and 2 years of experience in customer service, along with strong organizational and communication skills. Knowledge of EMR systems is a plus.