Infusion Intake Coordinator: Insurance & Access

Local Infusion; Olde West Chester (OH); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, vision

Short/long-term disability

401(k) matching

15 Days PTO

Parental leave

Flexible return-to-work

Professional development opportunities

Job summary

Local Infusion is hiring an Insurance & Intake Coordinator—an "Infusion Guide"—to improve patient care and streamline referral and intake coordination. This full-time onsite role at our Westchester/Sharonville, OH center offers predictable hours (M-F, 8:00am - 4:30pm) and a strong bonus plan based on metrics.

The Infusion Guide will review charts, obtain authorizations, perform financial counseling, and liaison with providers to ensure high-quality care throughout the infusion journey.

Qualifications

• Prior experience reading medical charts is preferred.
• Experience with insurance pre-authorizations is required or highly desired.
• Familiarity with Electronic Health Records (EHR) systems is important.

Responsibilities

• Handle all aspects of the infusion referral process and authorizations.
• Liaise with referring providers to obtain documentation and status updates.
• Communicate referral process and status to patients clearly.
• Coordinate with referring/prescribing providers on cases.
• Assist in maintaining medical inventory and office supplies.
• Complete a structured 6-week training plan.

Skills

Healthcare Experience

Insurance Authorization

EHR Proficiency

Medical Terminology

Customer Service

Job description

Local Infusion is hiring an Insurance & Intake Coordinator—an "Infusion Guide"—to improve patient care and streamline referral and intake coordination. This full-time onsite role at our Westchester/Sharonville, OH center offers predictable hours (M-F, 8:00am - 4:30pm) and a strong bonus plan based on metrics.

The Infusion Guide will review charts, obtain authorizations, perform financial counseling, and liaison with providers to ensure high-quality care throughout the infusion journey.