Infusion Access & Authorization Coordinator

AIS Healthcare; Mission (KS); Presencial; USD 50.000 - 65.000; Jornada completa

Descripción de la vacante

Advanced Infusion Care, a division of AIS Healthcare, is seeking an experienced Intake Coordinator to ensure patients gain timely access to infusion therapies by managing insurance verification, benefits investigations, prior authorizations, and onboarding.

The role requires solid experience in Home Infusion, Specialty Pharmacy, or Infusion Center operations, with strong communication and organizational skills to coordinate among patients, providers, nursing, pharmacy, and sales teams.

Formación

• High School Diploma or GED required.
• At least 2 years’ experience in Home Infusion Intake, Specialty Pharmacy Intake, Infusion Center Intake, or Authorization/Benefits Verification.
• Experience with insurance verification, benefits investigations and prior authorizations.
• Strong communication and customer service skills are essential.
• Excellent attention to detail and ability to manage multiple priorities.

Responsabilidades

• Enter patient, physician, insurance, and authorization data into company systems.
• Review referrals and prescription orders for completeness.
• Contact patients and providers to obtain missing information.
• Conduct comprehensive benefits investigations for new referrals.
• Review medical and pharmacy benefit plans and obtain necessary documentation.
• Follow authorizations through approval and communicate status updates.
• Educate patients on coverage and financial responsibilities and assist with access programs.
• Coordinate care across Nursing, Pharmacy, Sales, and Reimbursement teams.

Conocimientos

Excellent communication

Customer service skills

Attention to detail

Multitasking

Time management

Independent work

Educación

High School Diploma or GED

Herramientas

Microsoft Outlook

Microsoft Word

Microsoft Excel

Descripción del empleo

Advanced Infusion Care, a division of AIS Healthcare, is seeking an experienced Intake Coordinator to ensure patients gain timely access to infusion therapies by managing insurance verification, benefits investigations, prior authorizations, and onboarding.

The role requires solid experience in Home Infusion, Specialty Pharmacy, or Infusion Center operations, with strong communication and organizational skills to coordinate among patients, providers, nursing, pharmacy, and sales teams.