Infusion Clinic Patient Services Specialist

Hugh Chatham Health, Inc.; Park Ridge (IL); On-site; USD 27,000 - 41,000; Full time

Job summary

Advocate Medical Group in Park Ridge is seeking a Patient Service Representative to support providers, connect with patients, and ensure a seamless, compassionate experience. You will handle scheduling, billing information, and medical records within the ambulatory care team.

This role is full-time at 40 hours/week, with a schedule Mon–Fri from 8:30 am to 5:00 pm. Park Ridge location; benefits and total rewards are provided by Advocate Health.

Qualifications

• High school diploma or equivalent.
• 1–2 years related customer service experience.
• Experience handling difficult caller/customers/patients.

Responsibilities

• Provides patient services, scheduling appointments, and assisting patients in person or by phone.
• Ensures accurate entry of billing information and follows up on missing data.
• Maintains accurate medical records in accordance with practice standards.

Skills

Customer service

Communication skills

Education

High school diploma or equivalent

Job description

Advocate Medical Group in Park Ridge is seeking a Patient Service Representative to support providers, connect with patients, and ensure a seamless, compassionate experience. You will handle scheduling, billing information, and medical records within the ambulatory care team.

This role is full-time at 40 hours/week, with a schedule Mon–Fri from 8:30 am to 5:00 pm. Park Ridge location; benefits and total rewards are provided by Advocate Health.