Infusion Clinic Patient Services Specialist

Advocate Health Care; Park Ridge (IL); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Paid Time Off

Retirement plan with employer match

Educational assistance

Job summary

Advocate Health Care in Park Ridge is seeking a patient services-focused associate to join their Infusion team. This full-time role (40 hours per week) includes scheduling, billing entry, and medical records duties, with opportunities to support patients in person and by phone.

The schedule is typically Monday through Friday, 8:30 am to 5:00 pm, with a competitive pay range. Benefit-eligible position offering diverse Total Rewards, including health/welfare benefits, retirement programs with

Qualifications

• High school diploma or equivalent.
• 1–2 years related customer service experience.
• Experience handling difficult caller/customers/patients.

Responsibilities

• Provides efficient, high-quality service to patients arriving for appointments or requesting information.
• Ensures accurate entry of billing information at the time of service and follow-up on missing data.
• Upholds standards for accurate and timely medical records.

Skills

Customer service

Handling difficult customers

Education

High school diploma or equivalent

Job description

Advocate Health Care in Park Ridge is seeking a patient services-focused associate to join their Infusion team. This full-time role (40 hours per week) includes scheduling, billing entry, and medical records duties, with opportunities to support patients in person and by phone.

The schedule is typically Monday through Friday, 8:30 am to 5:00 pm, with a competitive pay range. Benefit-eligible position offering diverse Total Rewards, including health/welfare benefits, retirement programs with