Infrastructure Specialist 2 — IT Support (Onsite Perks)

State of Ohio; Columbus (OH); On-site; USD 43,000 - 62,000; Full time

Benefits offered by this job

Free Parking!

Free Onsite Gym and Walking Path!

Daycare On-site!

Cafeteria On-site!

Job summary

The Ohio Department of Public Safety is seeking an Infrastructure Specialist 2 in Columbus to support, configure and maintain multiple technology domains. The role operates from the Charles D Shipley Building with standard hours and potential after-hours on-call.

Strong IT knowledge and a customer-focused mindset are essential for success in this role. Primary responsibilities include desktop and server support, network connectivity, information security assistance, and collaboration with

Qualifications

• Information Technology knowledge aligned with the agency duties.
• Attention to detail and ability to collaborate with teams.
• Customer-focused approach and analytical reasoning.
• Experience in IT support, networking, or related domains is a plus.

Responsibilities

• Installs, monitors, maintains, configures, upgrades, and administers multiple technology domains.
• Provides desktop and workstation support across hardware, software, and network connectivity.
• Diagnoses and resolves issues for customers across technology domains.
• Performs routine IT support tasks including peripherals and software configurations.

Skills

Information Technology

Attention to Detail

Collaboration

Customer Focus

Reasoning

Job description

The Ohio Department of Public Safety is seeking an Infrastructure Specialist 2 in Columbus to support, configure and maintain multiple technology domains. The role operates from the Charles D Shipley Building with standard hours and potential after-hours on-call.

Strong IT knowledge and a customer-focused mindset are essential for success in this role. Primary responsibilities include desktop and server support, network connectivity, information security assistance, and collaboration with