Infrastructure Specialist 2

State of Ohio; Columbus (OH); On-site; USD 43,000 - 62,000; Full time

Benefits offered by this job

Free Parking!

Free Onsite Gym and Walking Path!

Daycare On-site!

Cafeteria On-site!

Job summary

The Ohio Department of Public Safety is seeking an Infrastructure Specialist 2 in Columbus to support, configure and maintain multiple technology domains. The role operates from the Charles D Shipley Building with standard hours and potential after-hours on-call.

Strong IT knowledge and a customer-focused mindset are essential for success in this role. Primary responsibilities include desktop and server support, network connectivity, information security assistance, and collaboration with

Qualifications

• Information Technology knowledge aligned with the agency duties.
• Attention to detail and ability to collaborate with teams.
• Customer-focused approach and analytical reasoning.
• Experience in IT support, networking, or related domains is a plus.

Responsibilities

• Installs, monitors, maintains, configures, upgrades, and administers multiple technology domains.
• Provides desktop and workstation support across hardware, software, and network connectivity.
• Diagnoses and resolves issues for customers across technology domains.
• Performs routine IT support tasks including peripherals and software configurations.

Skills

Information Technology

Attention to Detail

Collaboration

Customer Focus

Reasoning

Job description

Job Description - Infrastructure Specialist 2 (260006RO)

Infrastructure Specialist 2 ( 260006RO )

Organization

Public Safety

Agency Contact Name and Information

Kristopher Croom | [e-mail]

Unposting Date

Sep 18, 2026, 3:59:00 AM

Work Location

Charles D Shipley Building 1970 West Broad Street Columbus 43223-1102

Primary Location

United States of America-OHIO-Franklin County-Columbus

Compensation : $38.01

Schedule

Full-time

Work Hours : See Below

Union : OCSEA

Primary Job Skill

Information Technology

Technical Skills : Information Technology

Professional Skills : Attention to Detail, Collaboration, Customer Focus, Reasoning

Primary Technology : Not Applicable

Agency Overview

Our mission is to save lives, reduce injuries and economic loss, administer Ohio's motor vehicle laws and preserve the safety and wellbeing of all citizens.

Job Description

Ohio Department of Public Safety - Director's Office/Information Technology (IT Support)
Report in location: 1970 West Broad Street, Columbus, Ohio 43223
Work Hours: 7:30am - 4:00pm (Monday - Friday; May be on call 24 hrs./7 days.)

Perks of Working for the Ohio Department of Public Safety

Multiple pay increases over your first years of service!

• Free Parking!
• Free Onsite Gym and Walking Path!
• Daycare On-site!
• Cafeteria On-site!

What you'll do as an Infrastructure Specialist 2:

• Independently installs, monitors &/or maintains, configures, upgrades, &/or Administers &/or operates assigned multiple technology domains.
• Installs, maintains, configures, upgrades &/or administers hardware &/or software independently in workstation support, server support, business continuity, information security support, telecommunications & network connectivity, where technical work requires specific knowledge to evaluate, select, adapt & modify standard procedures.
• Diagnoses, analyzes & resolves issues for customer(s) across assigned multiple technology domains.
• Performs desktop support which includes but is not limited to hardware, software, printers, network connectivity & any peripherals; Installs configurations & basic use of any software.

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) &Optional Deferred Compensation ( Ohio Deferred Compensation )

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

Option 1:

48 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

Option 2:

-Or completion of associate core program in computer science or information systems

AND 30 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

Option 3:-Or completion of undergraduate core program in computer science or information systems;

AND 24 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

-Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.

Helpful Tips for Applying:

Be detailed when describing your current/previous work duties. The more the better!! Don'tjust write "see attached resume".

Tailor your application for each position you apply for. You should clearly describe how you meet the minimum qualifications outlined in this job posting.

Respond to all questions asked. If you do not have the education/training/experience that is being asked, select either "No" or "N/A".
Job Skills: Information Technology

Supplemental Information

• This position is essential, meaning the duties this job performs are critical to the continued operations of the Ohio Department of Public Safety during a public safety emergency (OAC 123: 1-46-01 & DAS Directive HR-D-11). Whoever fills this position will be required to report for duty during any public safety emergency.

Background Check Information

• A background check including BCI and FBI fingerprint check may be required on all selected applicants
• A comparative analysis and/or drug test may be a requirement of the hiring process
• To request a disability accommodation, please email [e-mail] as soon as possible, or at least 48 hours prior to the above referenced testing or interview date so any necessary arrangements may be made in a timely manner.

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.