Infrastructure Design Team Lead – Network & Voice (Hybrid)

State University of New York at Buffalo; New York (NY); Hybrid; USD 100,000 - 115,000; Full time

Benefits offered by this job

Hybrid work option

Job summary

The State University of New York at Buffalo invites applications for a Supervisor of the Infrastructure Design Team in the Network and Communication Services unit. This campus-based role includes mentoring staff, developing training plans, and overseeing voice and data infrastructure across UB campuses with the possibility of hybrid-work.

You will lead standardization efforts, manage projects, and coordinate with university constituencies to deliver reliable services while ensuring compliance

Qualifications

• Bachelor’s degree with 3 years of experience OR master’s degree with 1 year of experience; equivalent combination considered.
• Two years of experience in managing a technical team.
• Must be able to travel between university campuses and active construction sites; transportation needs must be met.
• Applicants must be authorized to work in the United States by their start date; SUNY Buffalo does not guarantee sponsorship.

Responsibilities

• Coordinate with university constituencies to meet needs and deliver consistent services.
• Ensure compliance with federal, state, and University regulations and policies, as well as industry best practices (CSI, NFPA, etc.).
• Identify risks and establish standards, particularly CSI Division 27, to manage those risks.
• Plan, assess risks, budget, and manage service lifecycles.
• Consult, project manage, and develop IT policies.
• Maintain inventories and recommend resources.
• Supervise personnel: Monitor workloads, communicate issues, and handle administrative tasks.
• Mentor and develop employees, schedule work, and maintain service coverage.
• Recruit, retain, and manage team performance and handle personnel issues.
• Provide technical advice and stay updated on current and emerging technologies.
• Develop project plans and lead project teams.
• Mentor and develop employees, enable training opportunities, and guide career development.

Skills

Team management

Technical leadership

Project coordination

Education

Bachelor's degree

Master's degree

Job description

The State University of New York at Buffalo invites applications for a Supervisor of the Infrastructure Design Team in the Network and Communication Services unit. This campus-based role includes mentoring staff, developing training plans, and overseeing voice and data infrastructure across UB campuses with the possibility of hybrid-work.

You will lead standardization efforts, manage projects, and coordinate with university constituencies to deliver reliable services while ensuring compliance