Information Technology Support Specialist

SolomonEdwards

Wright Township (PA)

On-site

USD 55,000 - 65,000

Full time

14 days+

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Job summary

A leading staffing and recruiting firm is seeking an IT Support Specialist in the Mountain Top, PA area. This role involves providing technical support for hardware, software, and network systems, resolving IT issues, and collaborating with teams for improvements. Ideal candidates will have 1-3 years of desktop support experience and relevant certifications. The position offers a salary range of $55,000 to $65,000 per year.

Qualifications

1-3 years desktop support experience; good internship/co-op experience considered.

Responsibilities

Provide day-to-day technical support for hardware, software, and network systems.
Troubleshoot and resolve IT issues.
Manage and maintain network equipment.
Support system upgrades and installations.
Track and prioritize help desk tickets.
Collaborate with cross-functional teams for IT process improvements.
Ensure data security and integrity.
Administer Microsoft Exchange and collaboration tools.
Document procedures and train end users.

Skills

Desktop support experience

Problem-solving skills

Time management

Education

CompTIA A+ or MCDA Certifications

Tools

Microsoft Exchange

SharePoint

Job description

This range is provided by SolomonEdwards. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$55,000.00/yr - $65,000.00/yr

Direct message the job poster from SolomonEdwards

We are currently seeking an IT Support Specialist for a manufacturer located in the Mountain Top, PA area. Excellent opportunity for a recent graduate with strong co‑op or internship experience.

Responsibilities

Provide day‑to‑day technical support for hardware, software, and network systems across the business unit.
Troubleshoot and resolve IT issues related to PCs, laptops, peripherals, applications, and servers.
Manage and maintain network equipment, ensuring secure, compliant, and reliable service.
Support system upgrades, installations, and configurations, including new employee setups and hardware refreshes.
Track and prioritize help desk tickets, ensuring timely resolution and strong internal customer service.
Collaborate with cross‑functional teams to identify opportunities for IT‑enabled process improvements that enhance speed, efficiency, and productivity.
Ensure data security and integrity in line with enterprise‑wide policies and procedures.
Administer and support Microsoft Exchange and collaboration tools, including SharePoint and shared network resources.
Document procedures, train end users, and contribute to continuous improvement of IT operations.
Manage competing priorities and deliver results in a resource‑conscious environment.

Qualifications

1-3 years desktop support experience; good internship / co‑op experience considered.
CompTIA A+ or MCDA Certifications.

Salary $55‑65k

Employment Type: direct hire

SolomonEdwardsGroup, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status.

SolomonEdwardsGroup, LLC adheres to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. For more information on your rights, click here: https://solomonedwards.com/privacy-policy/#ccpa

Seniority Level