Information Technology Support Specialist

Insight Global

Thornton (CO)

On-site

USD 34,440 - 41,328

Full time

14 days+

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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance

Job summary

A staffing and consulting company is seeking an IT Support Specialist in Thornton, Colorado, to provide essential support and coordinate administrative functions amid increasing workload. The ideal candidate has expert-level knowledge with the MS Suite, familiarity with JD Edwards ERP is a plus, and will engage in managing software licenses and technology procurement. Excellent benefit packages include health coverage, paid time off, and a 401k retirement plan with an employer match.

Responsibilities

  • Provide support to customers, technical staff, and IT Management.
  • Coordinate and supervise complex administrative support functions such as software maintenance.
  • Maintain a database of all software licenses.
  • Generate work requests and tracks P-Card technology purchases.
  • Gather approval authorizations and generate POs.
  • Procure computer software, equipment, and services.
  • Monitor technology deliveries and notify IT staff.
  • Assist with IT Budget management.
  • Respond to requests for information from other departments.
  • Research and analyze data for special projects.

Skills

Expert-level knowledge with the MS Suite

Tools

JD Edwards ERP

Job description

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This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$25.00/hr - $30.00/hr

Direct message the job poster from Insight Global

Hiring Partner at Insight Global, Purdue University Alumnus
JOB DESCRIPTION

Insight Global's local government is looking to bring an IT Support Specialist onto their staff due to an increased workload.

Responsibilities
  • Provide support to customers, technical staff, and IT Management.
  • Coordinate and supervise complex administrative support functions such as software maintenance, license renewals and payment.
  • Maintain a database of all software licenses, license types, number of licenses and monitors compliance with license agreements.
  • Generate work requests as needed. Initiates and tracks P-Card technology purchases for departments.
  • Gather appropriate approval authorizations and generate Purchase Orders (POs) to initiate technology purchase for all departments. Track PO approvals through financial management system.
  • Enters and tracks purchase requisitions and purchase orders, tracks and reports open orders, prepares invoices for receipting, and ensures that procurement is completed in compliance with established City policies.
  • Procure computer software, equipment, and services.
  • Monitors technology deliveries, secures equipment and notifies appropriate IT staff members for delivery and installation.
  • Create installation work orders for purchased products.
  • Assist with creation, input, and monthly reporting for management of the IT Budget.
  • Respond to requests for information and assistance from other departments. Respond to requests for information or routes requests to appropriate party.
  • Research, compiles, and analyzes data for special projects or reports.
Must Haves
  • Expert-level knowledge with the MS Suite
Plus
  • Proficiency with JD Edwards ERP

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Seniority level

Associate

Employment type

Contract

Job function
  • Information Technology
  • Government Administration
Benefits
  • Medical insurance
  • Dental insurance
  • Vision insurance

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