Information Technology Support Specialist

Insight Global; United States; Remote; USD 27,552 - 33,062; Part time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A consulting firm is seeking a Remote IT Support Specialist to assist healthcare staff with technical issues related to system logins and upgrades. This entry-level position requires strong customer service experience and candidates must reside in specific states. Shifts include weekends and range from 6 am to 9 pm EST. Competitive hourly pay is offered.

Qualifications

• Candidate MUST reside in one of the specified states.
• Entry-level position requiring good communication skills.

Responsibilities

• Assist clinical staff with logging into the internal system.
• Guide users in locating their correct login/password.
• Provide support for SharePoint upgrade-related issues.

Skills

Customer Service Experience

Basic troubleshooting

Job description

This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/yr - $24.00/yr

Required Skills & Experience

• Customer Service Experience
• basic troubleshooting

Job Description

Insight Global is looking for a Remote IT Support Specialist working for a large healthcare company. This candidate will be assisting with answering the phones from the help desk of clinical tickets such as physicians, nurses, etc. who need assistance logging into the internal system. There has been an upgrade in Sharepoint and every clinical individual will have to re-login to the system, which many will need assistance with and will be calling in. Duties include assisting where to go on the website to login, helping them find their portal, guiding them to locating their correct login/password, etc.

Shifts for this will range from 8 hour shifts between 6 am- 9 pm EST and will include weekends.

Candidate MUST reside in one of the following states:

• Alabama
• Delaware
• Florida
• Georgia
• Idaho
• Indiana
• Kansas
• Louisiana
• Maine
• Maryland
• New Hampshire
• North Dakota
• Ohio
• South Carolina
• South Dakota
• Texas
• Utah
• Washington
• Wisconsin

Seniority level

• Entry level

Employment type

• Contract

Job function

• Information Technology

Industries

• Hospitals and Health Care

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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