Desktop Support Specialist

Insight Global; Phoenix (AZ); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A leading company in research services is seeking a Desktop Support Specialist in Phoenix, AZ. The role involves providing technical support, installing and troubleshooting systems, and conducting user training. Ideal candidates have 3-5 years of experience in IT support and familiarity with SCCM and Intune. This is a full-time position with onsite requirements.

Qualifications

• 3-5+ years of experience in resolving end user IT issues.

Responsibilities

• Provides technical support for network infrastructure and internal systems.
• Installs, configures, and troubleshoots desktop systems and network issues.
• Conducts training programs for computer users.

Skills

IT issues resolution

Communication

Positive disposition

Tools

SCCM

Intune

IT asset management

Job description

This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$26.00/hr - $29.00/hr

Required Skills and Experience

• 3-5+ years of experience in resolving end user IT issues
• Experience with SCCM, Intune, and IT asset management
• Well spoken, positive disposition, and reliable

Job Description

• Provides day-to-day technical support to employees for network infrastructure and internal systems software and hardware.
• Installs, configures, and troubleshoots desktop systems, workstations, servers, and network issues in a diverse environment.
• Maintains passwords, data integrity, and file system security for the desktop environment.
• Communicates highly technical information to both technical and non-technical personnel.
• Recommends hardware and software solutions, including new acquisitions and upgrades.
• Participates in the development of information technology and infrastructure projects.
• Conducts training programs to educate organization’s computer users about basic and specialized applications.

Additional Details

Compensation: $26.00 - $29.00/hr

Location: Onsite in Phoenix, AZ (85085)

Seniority Level

Associate

Employment Type

Full-time

Job Function

Information Technology

Industry

Research Services

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Inferred Benefits

• Medical insurance
• Vision insurance
• 401(k)

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Salary Range: $40,000 - $50,000 (posted 3 days ago)