System Engineer

Insight Global; United States; Remote; USD 82,656 - 100,564; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A recruiting agency is seeking an experienced professional for L4-level support on infrastructure operations. Applicants should have 10+ years of experience in troubleshooting across Windows and Linux/Unix systems, along with strong problem-solving and communication skills. This is a contract position with a pay range of $60-$73/hr, offering benefits including medical and vision insurance.

Qualifications

• 10+ years of L4-level experience with strong problem-solving and communication skills.
• Proven ability to manage tickets, handle on-call duties, and perform under pressure.
• Experience with DNS, DHCP, SMTP/email flow, and certificate-based authentication.

Responsibilities

• Provide L4-level support for infrastructure operations.
• Troubleshoot issues across Windows and Linux/Unix systems.
• Resolve network service problems including DNS, DHCP, and email flow.

Skills

Strong problem-solving skills

Strong communication skills

Advanced troubleshooting across Windows and Linux/Unix

Experience managing tickets

Experience with MS SQL Server

Deep understanding of directory services (Unix LDAP)

Tools

VMware

Nutanix

Citrix Xen

Job description

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Insight Global provided pay range

This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60.00/hr - $73.00/hr

Direct message the job poster from Insight Global

Professional Recruiter at Insight Global

Duration: 1 year contract + extensions and potential conversion

Location: REMOTE

Pay Rate: $60-$73/hr

Work Authorization: W2

Start Date: Mid November

Intv Format: 2 rounds

Must Haves:

• 10+ years or L4-level experience with strong problem-solving and communication skills
• Proven ability to manage tickets, handle on-call duties, and perform under pressure
• Advanced troubleshooting across Windows and Linux/Unix systems
• Experience with MS SQL Server, DNS, DHCP, SMTP/email flow, and certificate-based authentication
• Deep understanding of directory services (Unix LDAP), Exchange Online, and cross-platform infrastructure

Plusses:

• Experience with virtualization technologies like VMware, Nutanix or Citrix Xen

Day-to-Day:

In this role, you'll provide L4-level support for infrastructure operations, working hands-on in a fast‑paced, ticket‑driven environment. Your day‑to‑day will involve troubleshooting issues across Windows and Linux/Unix systems, maintaining MS SQL Server, and resolving network service problems including DNS, DHCP, and email flow via SMTP. You'll manage directory services—particularly Unix LDAP—support Exchange Online, and handle certificate‑based authentication to ensure secure system access and communication. Strong problem‑solving, documentation, and communication skills are essential to thrive in this dynamic setting.

Benefits:

• Medical insurance
• Vision insurance
• 401(k)

Additional information:

Referrals increase your chances of interviewing at Insight Global by 2x

Seniority level: Mid‑Senior level

Employment type: Contract

Industries: Manufacturing