Information Technology Specialist

TRS Staffing Solutions; Grand Rapids (MI); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Tuition assistance

Job summary

A leading staffing agency is seeking an IT Systems Specialist to provide hands-on support for its IT infrastructure in Grand Rapids, MI. This full-time role involves troubleshooting hardware, software, and network systems, using tools like ServiceNow and Jira. The ideal candidate has over 5 years of IT support experience and strong communication skills. Competitive benefits include medical insurance and 401(k) plans.

Qualifications

• 5+ years of IT support experience
• Strong knowledge of IT infrastructure (networks, servers, workstations)
• Detail-oriented with strong organizational abilities

Responsibilities

• Provide frontline technical support for hardware, software, and network issues
• Manage computer systems and ensure optimal performance
• Assist with software deployments and updates

Skills

IT support experience

Troubleshooting skills

Communication skills

Organizational abilities

Tools

ServiceNow

Jira

Linux

Job description

TRS Staffing Solutions Pay Range

This range is provided by TRS Staffing Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay Range

$70,000.00/yr - $75,000.00/yr

Direct message the job poster from TRS Staffing Solutions

IT Systems Specialist

Seeking a proactive IT Systems Specialist to support and maintain its IT infrastructure. This role is hands‑on and onsite, providing technical support across hardware, software, and network systems. The ideal candidate will be a problem‑solver with strong communication skills and a passion for operational efficiency.

Responsibilities

• Provide frontline technical support for hardware, software, and network issues
• Manage computer systems and ensure optimal performance
• Use tools like ServiceNow and Jira for issue tracking
• Configure and maintain firewalls and IT security protocols
• Assist with software deployments and updates
• Document technical processes and solutions
• Support onboarding/offboarding and workstation setups

Qualifications

• 5+ years of IT support experience
• Strong knowledge of IT infrastructure (networks, servers, workstations)
• Experience with ServiceNow, Jira, and Linux preferred
• Excellent troubleshooting and communication skills
• Detail‑oriented with strong organizational abilities

Seniority Level

Associate

Employment Type

Full‑time

Job Function

Information Technology

Industries

Food and Beverage Manufacturing

Benefits

Medical insurance
Vision insurance
401(k)
Tuition assistance

Referrals increase your chances of interviewing at TRS Staffing Solutions by 2x

Location

Grand Rapids, MI