IT Systems Technician - 292

Softworld, a Kelly Company; Montana; On-site; USD 27,276 - 38,848; Full time

Job summary

An established industry player is seeking an IT Systems Technician to maintain and support computer systems and software. In this full-time role, you will engage in ticket management, troubleshooting, and user support, contributing to corporate initiatives alongside a dedicated IT team. Ideal candidates will have an associate's degree and relevant certifications, along with experience in a corporate environment. Join a dynamic team where your contributions will enhance the efficiency of technology services and improve the overall employee experience. This opportunity is perfect for those looking to grow in the IT field while working in a supportive and collaborative environment.

Qualifications

• Associate's degree or equivalent experience required.
• 2 years of related experience preferred.

Responsibilities

• Maintain and assist in the upkeep of computers and software.
• Work with a ticket system to support employees and customers.
• Troubleshoot and resolve various computer issues.

Skills

Ticket management

Computer troubleshooting

Software maintenance

Hardware maintenance

User training

Education

Associate's degree

Microsoft Certified (MCTS) or MCITP

Tools

MS Office

Active Directory

Windows 10

Windows 11

Job description

2 days ago Be among the first 25 applicants

Softworld, a Kelly Company provided pay range

This range is provided by Softworld, a Kelly Company. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$24.00/hr - $24.00/hr

Job Location: Holland Michigan 49424

Onsite Requirements:

• Ticket management
• Computer troubleshooting and repair

Job Description:

• As an IT Systems Technician, you will be responsible for the maintenance and upkeep of computers, hardware, and software within the company. You will work within our ticket system to assist employees/customers as needed. Outside of day-to-day tasks, you will have the opportunity to work with our greater IT team to tackle corporate initiatives.

Day to Day Responsibilities:

• Maintain and assist in the maintenance and upkeep of computers, hardware, and software within the company.
• Work within a ticket system to assist employees/customers as needed with various tasks related to company hardware/software/infrastructure.
• Research, identify, troubleshoot, and resolve a variety of computer issues related to hardware and operating system issues.
• Help maintain computer and inventory lists, stock lists, and other supported applications IT will use in the management of the computer systems.
• Imaging and deployment of system rotation schedule.
• May become involved with user training and promotion of internal applications developed for employee usage.

Experience/Education:

• Associate's degree or equivalent experience.
• ~2 years of related experience.
• Microsoft Certified (MCTS) or MCITP in Desktop Support.
• Proficient with MS Office, PC Troubleshooting and repair skills (software/hardware).
• Maintenance of Windows 10 and Windows 11 (x86 and x64) in a professional corporate environment.
• Active Directory tasks such as user email and domain account management.
• Environment & Desktop and Printer support.

This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future.

Seniority level

Entry level

Employment type

Full-time

Job function

Engineering, Information Technology, and Other

Industries

Desktop Computing Software Products, Information Services, and Technology, Information and Internet