Info Services Analyst II: QA & Business Analysis (Remote)

Arbor Research Collaborative for Health; Atlanta (GA); Remote; USD 69.000 - 110.000; Vollzeit

Zusammenfassung

Arbor Research LLC. in the United States (Georgia) seeks an Information Services Analyst blending business analysis with quality assurance to support Agile software development.

You will elicit requirements, model workflows, and create end-user documentation while performing manual and automated testing, including Section 508 accessibility checks. The role emphasizes collaboration with study teams, data analysts, and developers to ensure dashboards and reporting meet specifications, and to drive

Qualifikationen

• Bachelor's degree with at least two years of progressive experience with requirements specification and quality assurance for software development projects
• Knowledge of Agile software development process and ability to participate actively in meetings and ticket reviews
• Experience using issue tracking systems (e.g., JIRA) for prioritization and resolution of issues
• Ability to elicit complex requirements from customers (e.g., study scientists and clinical monitors)
• Ability to effectively prioritize, quickly determine critical elements from trivial, and eliminate roadblocks
• Demonstrated experience documenting results of systematic, structured tests and processes
• Exemplary customer service, with adaptation to audience-appropriate verbal and written communication approaches
• Strong organizational, analytical, and problem-solving skills; attention to detail
• Insert minimum experience requirements
• Insert any required licenses or certifications
• Insert any technical skills requirements
• Insert any industry or specialized experience, etc

Aufgaben

• Analyze business issues, define requirements, apply design and recommend automated systems
• Construct workflow diagrams and validate wireframes against requirements
• Develop change management framework and conduct user acceptance testing
• Create end-user documentation and deliver training
• Review data collection instruments for adherence to standards and best practices
• Define metrics and requirements for dashboards and reporting tools
• Leverage AI tools as needed while following organizational guidance
• Design and develop manual and automated tests for software development and enhancements
• Participate in CI/CD pipeline testing on an Agile cadence
• Perform Section 508 accessibility testing using tools and manual verification
• Identify weaknesses in coding and communicate feedback to developers
• Triage, prioritize, reproduce, and track issues to resolution
• Communicate QA status across project lifecycle

Ausbildung

Bachelor's degree

Tools

Jira

Visio

Lucidchart

Figma

ANDI

WAVE

Google Lighthouse

Microsoft Office Accessibility Checker

Adobe Acrobat accessibility tools

SQL

CI/CD

Jobbeschreibung

Arbor Research LLC. in the United States (Georgia) seeks an Information Services Analyst blending business analysis with quality assurance to support Agile software development.

You will elicit requirements, model workflows, and create end-user documentation while performing manual and automated testing, including Section 508 accessibility checks. The role emphasizes collaboration with study teams, data analysts, and developers to ensure dashboards and reporting meet specifications, and to drive