Info Services Analyst II - QA, BA & Accessibility (Remote)

Arbor Research Collaborative for Health

Maryland City (MD)

On-site

USD 70,000 - 90,000

Full time

8 days ago

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Arbor Research Collaborative for Health is seeking an Information Services Analyst to blend business analysis with quality assurance in an Agile setting. You will elicit requirements, model workflows, document specs, and contribute to user acceptance testing.

The role requires designing and executing manual and automated tests, including Section 508 accessibility evaluations using tools like ANDI, WAVE, and Google Lighthouse, while collaborating with data analysts, developers, and project

Qualifications

Bachelor's degree with at least two (2) years of progressive experience with requirements specification and quality assurance for software development projects
Knowledge of Agile software development process and ability to participate actively in meetings and ticket reviews
Ability to elicit complex requirements from customers (e.g., Demonstrated experience documenting results of systematic, structured tests and processes
Exemplary customer service, with adaptation to audience-appropriate verbal and written communication approaches
Understanding of application object models and relational database concepts for communicating requirements to technical staff
Ability to write and troubleshoot straightforward SQL queries joining multiple tables and views
Proficient in Microsoft Office (Excel, Word, PowerPoint)
Experience with automated testing tools and frameworks
Experience with Section 508 accessibility testing tools and WCAG success criteria

Responsibilities

Design and develop manual and automated tests for new software development and enhancements.
Participate in developing, modifying, and validating test plans and cases on the various software components of each product.
Create test plans and test cases for automated validation (system meets business rules and requirements) and verification (system works without defects), covering workflow variations and edge cases.
Perform functional, application, regression, and performance tests to ensure that developed products meet design specifications and total quality management limits and standards.
Test releases delivered through continuous integration/continuous delivery (CI/CD) pipelines on an Agile release cadence.
Perform Section 508 accessibility testing of websites and documents using tools such as ANDI, WAVE, Google Lighthouse, Microsoft Office Accessibility Checker, and Adobe Acrobat accessibility tools, with manual screen-reader verification against WCAG 2.0 Level AA (and WCAG 2.2 Level AA where practicable).
Identify weaknesses in coding and pass along feedback to programmers and developers to correct. Work with leadership to improve quality assurance processes for efficiency and consistency across teams and projects.
Work with project team (study implementation team, business analysts, developers, and project managers) to triage, prioritize, reproduce, and track issues to resolution, including identification of critical errors, defects, scope changes and enhancements.
Effectively communicate quality assurance testing status and deliverables across the project development life cycle.